Airline Ticket Reservation
Job Description
Title: Airline Ticket Reservation
Company Name: ACTIVE TRAVEL INTERNATIONAL
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: GDS,MS
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ ACTIVE TRAVEL INTERNATIONAL is a domestic and international tourism company in the Bangladeshi market. We are truly humbled by the trust and love of our customers.
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our Office and support the day-to-day activities of the ticketing.
∎ To succeed in this role, you must be skilled maintaining relationships with Airlines and clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients.
Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International).
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre & Galileo), Ticket & Fair Calculation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with Airlines and customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA will be advantageous.
∎ Any other duties assigned by the Management.
Additional Requirements:
∎ Age 22 to 45 years
∎ Only males are allowed to apply
∎ Experience Requirements: At least 2 years of experience, Airline Ticketing/Reservation, Experience as a Hajj/Umrah Tour Guide will get extra advantages.
∎ Ability to learn and adapt with new software and technology.
∎ Must have adequate knowledge in MS Excel & Word.
∎ Good typing skill (Bangla & English).
∎ Honest and ethical mind setup.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 24 Feb 2023
Company Information:
∎ 7 Feb 2023
∎ ACTIVE TRAVEL INTERNATIONAL
∎ Address : ACTIVE TRAVEL INTERNATIONAL, 9TH FLOOR, 3/1, PURANA POLTAN, DHAKA-1000
Category: Hospitality/ Travel/ Tourism
: Please E-mail your CV, mention subject "Ticket Reservation"
