Air Ticketing Reservation & Visa Support Service Executive

Job Description

Title: Air Ticketing Reservation & Visa Support Service Executive

Company Name: MEDIFLY

Vacancy: 02

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Graduate in any discipline /BBA from any reputed University.

Experience Requirements:
∎ 3 to 5 year(s)

Job Context:
∎ A Medical Tourism Company is looking for energetic and experienced person for their Air Ticket Reservations & Visa Assistance Service.
∎ Job Location: Gulshan-2, Dhaka.

Job Responsibilities:
∎ Airline ticketing & reservation (International), fare computation, product knowledge, customer Service, processing cancellations and modifications of reservations.
∎ Assisting clients to fill up the visa application form.
∎ Provide necessary support and submit relevant documents to the Embassy and Immigration Office.
∎ Processing payments and sending confirmation details to clients.
∎ Dealing with customer complaints and requests effectively and providing them with solutions as quickly as possible.
∎ Informing customers about additional services or special packages such as travel insurance or upgraded seats.
∎ Manage daily official work like making invoices and maintaining ticketing and visa-related accounts.
∎ Must remain updated on Airline/ Air Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Manage corporate clients through emails and other ways of communication.
∎ Sorting out issues that may increase the number of bookings or reservations.

Additional Requirements:
∎ Only males are allowed to apply
∎ Candidates having experience in similar category position are highly encouraged to apply.
∎ The applicants should have experience in the following area(s):
∎ Air ticketing service, Travel agency, Visa consultancy firms.
∎ Should able to work under pressure.
∎ The incumbent should be dynamic, well organized, self-driven & have good personality.
∎ Must demonstrate attitude of integrity, transparence, proactive stance and positive style.
∎ Computer skills in Windows operating system, MS Office suite and E-mail.
∎ Excellent verbal and written communication skill both in Bangla and English.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per Company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Nov 2022

Company Information:
∎ 12 Oct 2022
∎ MEDIFLY

Category: Hospitality/ Travel/ Tourism