Job Description
Title: Trainee Market Development Officer
Company Name: Easy Trade Solution International
Vacancy: 02
Age: 22 to 30 years
Location: Dhaka
Salary: Tk. 10000 - 15000 (Monthly)
Published: 23 Apr 2025
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Maintaining Records: Keeping accurate records of customer interactions and issues. Assisting with Administrative
∎ Tasks: May be involved in various administrative tasks like preparing reports or maintaining files.
∎ Following Company Protocols: Adhering to company procedures and guidelines for handling customer inquiries and issues.
∎ Escalating Issues: Knowing when to escalate complex or sensitive issues to a more experienced colleague or supervisor.
∎ Learning and Development: Staying up-to-date on product knowledge and customer service best practices.
Responsibilities & Context:
∎ Handling Customer Inquiries: Answering phone calls, emails, or other communication channels to address customer questions and concerns.
∎ Resolving Issues: Identifying and resolving customer issues, often requiring troubleshooting and problem-solving skills.
∎ Providing Information: Giving customers accurate and helpful information about products, services, and policies.
∎ Managing Customer Interactions: Maintaining a positive and professional demeanor while interacting with customers.
∎ Processing Orders: Entering and processing customer orders accurately and efficiently.
∎ Gathering Customer Feedback: Collecting feedback to improve products, services, and the overall customer experience.
∎ Core Responsibilities:
∎
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Contractual
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ Easy Trade Solution International
∎ Unique Trade Centre, 8, Panthapath, 11th Floor, Kawran Bazar, Dhaka-1215
∎ easytradesolutionintt.com
∎ We are leading plastic & chemical raw materials distributor in Bangladesh
Address::
∎ Unique Trade Centre, 8, Panthapath, 11th Floor, Kawran Bazar, Dhaka-1215
∎ easytradesolutionintt.com
∎ We are leading plastic & chemical raw materials distributor in Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Apr 2025
Category: Marketing/Sales
