Title: Student Enrollment Specialist (Destination: China)
Company Name: Merito Global
Vacancy: 2
Age: 18 to 26 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Sales-Driven Role: This is a target-based sales position. Achieving monthly student enrollment targets is mandatory.
High Performance = High Reward: Exceeding targets will unlock limitless growth and earning potential.
Strict Target Policy: Underperformance will lead to evaluation and possible discontinuation.
Cold Calling Expertise: Must have the ability and confidence to make outbound calls and talk to potential students for a long time without hesitation.
It’s an Art: Cold calling is a skill not everyone has. If you do, you’re exactly who we’re looking for.
Highly Extroverted Personality: Must be social, talkative, and persuasive, comfortable engaging with all kinds of students.
Sales Enthusiast: Should view sales as a passion, not a pressure.
China Background Preferred: Prior experience in China student counseling or having studied in China is a plus, but not mandatory for exceptional candidates.
Extra-Curricular Profile: Involvement in student leadership, club activities, or event management will add extra value.
Strong Counseling Skills: Must be efficient in handling inquiries, guiding students, and ensuring smooth follow-ups.
Proactive & Passionate: We want team members who are driven, self-motivated, and solutions-focused.
Important Note: Only apply if you meet these expectations. Passion, communication skill, and sales attitude are must-haves.
Outbound Calling & Client Conversion
Make outbound calls to prospective students and their guardians to promote study abroad opportunities.
Convince potential clients to visit the office for a consultation and initiate the application process.
Follow up with leads consistently to maximize conversion rates.
Maintain detailed records of call outcomes and client interactions in the CRM.
Meet and exceed performance KPIs related to call volume, office visits, and file openings.
Lead Management & Follow-Ups
Handle initial inquiries through calls, emails, and live chat to provide accurate information about study abroad programs.
Identify potential students` needs and match them with suitable study destinations and institutions.
Maintain a structured follow-up schedule to nurture leads and ensure higher conversion rates.
Coordinate with the marketing team to align calling strategies with campaign leads.
Consultation Scheduling & Office Visit Coordination
Schedule in-person or virtual consultations with higher-level enrollment specialists.
Ensure a smooth transition for students from inquiry to consultation to application.
Provide pre-visit guidance and necessary documentation requirements to potential clients.
CRM & Data Management
Update and maintain lead data, call logs, and appointment schedules in the CRM system.
Track conversion rates and prepare reports for management.
Assist in improving CRM workflows for efficient lead tracking and engagement.
Document Collection & Application Assistance
Guide students on necessary documents for application and visa processing.
Ensure timely submission of required materials to streamline the enrollment process.
Customer Support & Query Resolution
Address common student concerns related to courses, tuition fees, scholarships, and visa processing.
Provide support via email, phone, and chat to ensure a positive experience for potential students.
Working Hours: 10:00 AM - 6:00 PM