Service Technician

Job Description

Title: Service Technician

Company Name: Walton Digi-Tech Industries Limited

Vacancy: 50

Age: 20 to 30 years

Location: Anywhere in Bangladesh

Salary: Tk. 15000 - 30000 (Monthly)

Experience:
∎ 2 to 3 years

Published: 20 Jan 2025

Education:

Requirements:

Additional Requirements:
∎ Age 20 to 30 years
∎ Minimum 2-3 years of experience in repairing and servicing relevant devices. Proven expertise in IT hardware and one or more additional product categories (e.g., Solar/IPS, CCTV).
∎ Knowledge of electronic circuit, wiring diagram, and schematic drawing.
∎ Strong diagnostic and troubleshooting skills.
∎ Proficiency in handling tools and diagnostic software.
∎ Familiarity with relevant safety standard and protocol.
∎ Minimum 2-3 years of experience in repairing and servicing relevant devices. Proven expertise in IT hardware and one or more additional product categories (e.g., Solar/IPS, CCTV).
∎ Knowledge of electronic circuit, wiring diagram, and schematic drawing.
∎ Strong diagnostic and troubleshooting skills.
∎ Proficiency in handling tools and diagnostic software.
∎ Familiarity with relevant safety standard and protocol.

Responsibilities & Context:
∎ Diagnose and troubleshoot complex hardware issues.
∎ Replace, repair critical components like motherboard, CPU, RAM, and hard drives.
∎ Perform system upgrade, BIOS configuration, and OS installations.
∎ Test and optimize device performance post-repair.
∎ Providing Out door service (Corporate Support)
∎ Conduct diagnostics, repair on e-bike motor, batteries, & control systems.
∎ Calibrate speed sensor, display panel, and electrical component.
∎ Ensure safety compliance and functionality of e-bikes post-service.
∎ Providing Out door service
∎ Install, maintain, troubleshoot solar power system and inverter.
∎ Inspect and replace batteries, panel, and circuit board.
∎ Conduct load testing and optimize energy efficiency.
∎ Providing Out door service
∎ Install and configure CCTV camera, DVR/NVR system & access control device.
∎ Diagnose and resolve connectivity, power, & recording issues.
∎ Provide system upgrade, firmware update, & remote access solution.
∎ Providing Out door service
∎ The Service Expert/Technician will be responsible for providing high-quality technical support, maintenance, and troubleshooting services for a range of products, including computers/laptops, e-bikes, solar/IPS systems, and CCTV/access control systems. The role involves diagnosing issues, repairing devices, and ensuring customer satisfaction by resolving technical challenges effectively.
∎ IT Hardware (Computer/Laptop - Level 3/4):
∎ Diagnose and troubleshoot complex hardware issues.
∎ Replace, repair critical components like motherboard, CPU, RAM, and hard drives.
∎ Perform system upgrade, BIOS configuration, and OS installations.
∎ Test and optimize device performance post-repair.
∎ Providing Out door service (Corporate Support)
∎ E-Bike:
∎ Conduct diagnostics, repair on e-bike motor, batteries, & control systems.
∎ Calibrate speed sensor, display panel, and electrical component.
∎ Ensure safety compliance and functionality of e-bikes post-service.
∎ Providing Out door service
∎ Solar/IPS:
∎ Install, maintain, troubleshoot solar power system and inverter.
∎ Inspect and replace batteries, panel, and circuit board.
∎ Conduct load testing and optimize energy efficiency.
∎ Providing Out door service
∎ CCTV & Access Control:
∎ Install and configure CCTV camera, DVR/NVR system & access control device.
∎ Diagnose and resolve connectivity, power, & recording issues.
∎ Provide system upgrade, firmware update, & remote access solution.
∎ Providing Out door service

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Profit share, Provident fund, Performance bonus, Insurance, T/A
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Benefits
∎ Incentive ( Base on Sales)
∎ Service Benefits
∎ Incentive ( Base on Sales)

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Anywhere in Bangladesh

Company Information:
∎ Walton Digi-Tech Industries Limited

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Feb 2025

Category: Mechanic/Technician

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