Service Point In-Charge
Job Description
Title: Service Point In-Charge
Company Name: Minister Hi-Tech Park Ltd.
Vacancy: 5
Age: 25 to 35 years
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances
Published: 2025-10-14
Application Deadline: 2025-11-13
Education:
- Diploma in Electronics
- Bachelor of Science (BSc)
Requirements:
- 3 to 5 years
- The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances
Skills Required: Client Service,Communication,IT Support Service,Reporting and Documentation
Additional Requirements:
- Age 25 to 35 years
- Only Male
Responsibilities & Context:
Daily job assigns and follow up with serviceman and communicate with customers, dealers, Salespeople, and other related persons. Maintain team members administratively.
Monthly service report (Product Model, Category and District wise max problem, Indoor service, Technician performance report & Evaluation Report).
Complain feedback entry on Service software.
Daily person-wise working report submit to service Monitoring/ Coordinator.
Follow-up for pending complaints and service people monitoring. Sales return / Replace issue investigation and finally processing.
Missing issue investigation and finally processing.
The daily pick & drop service maintains. Service cost minimization. Warranty checking.
Technician & Third-party bill checking.
Monthly Meeting arranges with the technician.
Maintain spare Parts stocks.
Feedback calls should be taken daily with every customer for smooth service and future service.
Administrative work & also do other additional work as assigned upon you by management.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Security/Support Service
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 3.41% |
| Sonargaon University | 3.15% |
| European University of Bangladesh | 3.15% |
| Northern University Bangladesh | 2.62% |
| Daffodil International University (DIU) | 2.36% |
| City University | 2.10% |
| DHAKA POLYTECHNIC INSTITUTE | 1.84% |
| Southeast University | 1.84% |
| American International University Bangladesh (AIUB) | 1.57% |
| Uttara University | 1.05% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 57.74% |
| 31-35 | 26.25% |
| 36-40 | 6.56% |
| 40+ | 8.92% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 8.40% |
| 20K-30K | 47.51% |
| 30K-40K | 23.62% |
| 40K-50K | 12.86% |
| 50K+ | 7.61% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 3.67% |
| 0.1 - 1 years | 1.84% |
| 1.1 - 3 years | 18.64% |
| 3.1 - 5 years | 24.67% |
| 5+ years | 51.18% |
