Title: Senior Student Visa Counsellor
Company Name: Red Oaks Education
Vacancy: 4
Age: Na
Job Location: Gazipur (Gazipur Sadar)
Salary: Negotiable
Experience: --
Published: 2026-03-05
Application Deadline: 2026-04-04
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Provide accurate, up-to-date guidance to students and parents on study-abroad visa requirements, procedures, timelines, and eligibility.
Handle end-to-end visa processing (backend): document checklist preparation, verification, file assessment, and submission readiness.
Assist students in preparing, reviewing, and organizing all required documents with strong attention to detail (academic, financial, sponsor, work, and personal).
Guide students to complete visa application forms correctly and submit within deadlines; ensure consistency across all documents and forms.
Maintain and manage student leads: follow-ups, appointment scheduling, status updates, conversion support, and reporting using CRM/lead tools.
Communicate clearly, politely, and patiently with students and parents to ensure full understanding of each step of the visa process.
Stay updated on embassy/immigration rules, policy changes, documentation formats, and processing updates; brief the team when required.
Coordinate with internal departments (admissions/operations/accounts) and external partners (universities/agents) to collect and confirm required information.
Ensure timely submission of applications while minimizing errors; perform final quality checks before submission.
Maintain proper file documentation and compliance records; ensure each student file is complete and audit-ready.
Safeguard student data and documents with strict confidentiality and follow organization privacy standards.
Counsel and motivate students to remain confident and prepared throughout the visa journey; provide interview briefing/mock guidance when needed.
Represent the organization with professionalism, sincerity, and dedication in all communications and activities.