Senior Executive/Executive (Retail Sales)

Job Description

Title: Senior Executive/Executive (Retail Sales)

Company Name: Dhrubo Networks Limited

Vacancy: 10

Age: 22 to 32 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At most 1 years
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At most 1 years
• Freshers are also encouraged to apply.

• Age 22 to 32 years
• Only Male

• ISP Experience preferable
• Should have ability to work hard in the field.
• Should have knowledge in B2C sales.
• Must have experience in retail sales by door to door client visit.
• Smart and energetic.
• Should have the ability to work in a pressure situation.
• Should be honest and loyal at the workplace.

• Built and maintain a successful relationship with customers.
• Maintain composure and patience in face-off difficult customer situations.
• Keep customers informed of progress during the issue life cycle and make follow-up calls or communications in a timely manner.
• Outstanding customer service skills and a dedication to the customer service experience.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Adhering to Incident Management procedures.
• Ability to prepare reports, documentation and provide formal training to users.
• Perform the duties & responsibilities to a high professional and ethical standard and Perform any other tasks assigned by the management.

Mobile bill, Performance bonus, T/A, Tour allowance Salary Review: Yearly Festival Bonus: 2