Job Description
Title: Senior Counsellor/ Counsellor
Company Name: Study Global Services Ltd
Vacancy: 5
Age: 25 to 35 years
Location: Dhaka (Shantinagar)
Salary: Tk. 20000 - 30000 (Monthly)
Experience:
∎ 1 to 3 years
∎ Freshers are also encouraged to apply.
Published: 16 Feb 2025
Education:
∎ Bachelor’s/Honors, Master’s
∎ Bachelor’s/Honors, Master’s
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
∎ The applicants should have experience in the following business area(s): University, Consulting Firms, Immigration and Education Consultancy
∎ Services, Overseas Companies, Immigration/Visa Processing Freshers are also encouraged to apply
∎ Strong English proficiency; IELTS & Duolingo scores will add extra credit to your CV.
∎ Must be hardworking and willing to put in extra effort during the training period.
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Excellent communication, planning, and presentation skills.
∎ Proficiency in computer operations and software.
∎ Must be patient and self-motivated.
∎ Willing to join promotional activities
∎ The applicants should have experience in the following business area(s): University, Consulting Firms, Immigration and Education Consultancy
∎ Services, Overseas Companies, Immigration/Visa Processing Freshers are also encouraged to apply
∎ Strong English proficiency; IELTS & Duolingo scores will add extra credit to your CV.
∎ Must be hardworking and willing to put in extra effort during the training period.
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Excellent communication, planning, and presentation skills.
∎ Proficiency in computer operations and software.
∎ Must be patient and self-motivated.
∎ Willing to join promotional activities
Responsibilities & Context:
∎ Ensure a positive and welcoming work environment.
∎ Guide students through the application process for international universities.
∎ Provide expert advice on admission requirements, visa procedures, and scholarships.
∎ Collaborate with global educational institutions to ensure a smooth application experience.
∎ Stay updated on changes in international education policies.
∎ Make lead calls to potential students (minimum 60 to 70 calls daily).
∎ Work on a minimum of 30 leads and 15 files daily.
∎ Identify credible leads and filter them based on quality criteria.
∎ Categorize leads into various stages such as cold, appointment booked, future interest, etc.
∎ Update all lead statuses instantly on CRM.
∎ Review and provide a status description for every lead & file (In Process to Payment Expected) in CRM.
∎ Provide updates on applications, offer letters, payments, etc., ensuring proper alignment on CRM.
∎ Meet the 72-hour timeline for file processing.
∎ Ensure timely submission of daily, weekly, and monthly reports.
∎ Provide comprehensive counseling to students, understanding their needs and preferences.
∎ Develop relationships with credible students and maintain ongoing communication.
∎ Assist students in identifying suitable courses and universities based on budget, location preference, and other factors.
∎ Present multiple options (at least 2) to students for consideration.
∎ Collect required documents from students (Passport, CV, Academic documents, English test certificate, Reference letters, SOP).
∎ Guide students through the application process, ensuring accuracy and completeness.
∎ Assist students in obtaining offer letters and unconditional offer letters.
∎ Prioritize offer letter chase after 72 hrs of application; communicate priorities to higher management.
∎ Prepare students for CAS interviews in collaboration with the compliance department.
∎ Assist in obtaining CAS and submit CAS requests if necessary.
∎ Collaborate with the visa application team to facilitate the visa application process.
∎ Collect feedback from students and encourage positive word-of-mouth referrals.
∎ Maintain continuous communication with students from enrollment to course completion.
∎ Inform managers before leaving the office at the end of the day.
∎ Prevent misuse of break time; obtain approval for breaks and lunch outside the office.
∎ Participate in education fairs to represent the organization.
∎ Ensure all students and guests feel welcome and valued during events.
∎ Undertake any other tasks assigned by management to support the organization's objectives.
∎ Job Location: 147 ML Village (5th Floor), Shantinagar, Dhaka 1217, Bangladesh
∎ Job Summary:
∎ We’ve recently expanded into Bangladesh, presenting a great opportunity for passionate and motivated individuals to grow with us on this exciting journey. We are seeking dedicated professionals with experience in handling study abroad applications. Candidates with expertise in processing applications for universities and institutions in the UK, USA, Canada, Australia, New Zealand, Europe, UAE, China, and Malaysia will be highly preferred.
∎ Job Responsibilities:
∎ Ensure a positive and welcoming work environment.
∎ Guide students through the application process for international universities.
∎ Provide expert advice on admission requirements, visa procedures, and scholarships.
∎ Collaborate with global educational institutions to ensure a smooth application experience.
∎ Stay updated on changes in international education policies.
∎ Make lead calls to potential students (minimum 60 to 70 calls daily).
∎ Work on a minimum of 30 leads and 15 files daily.
∎ Identify credible leads and filter them based on quality criteria.
∎ Categorize leads into various stages such as cold, appointment booked, future interest, etc.
∎ Update all lead statuses instantly on CRM.
∎ Review and provide a status description for every lead & file (In Process to Payment Expected) in CRM.
∎ Provide updates on applications, offer letters, payments, etc., ensuring proper alignment on CRM.
∎ Meet the 72-hour timeline for file processing.
∎ Ensure timely submission of daily, weekly, and monthly reports.
∎ Provide comprehensive counseling to students, understanding their needs and preferences.
∎ Develop relationships with credible students and maintain ongoing communication.
∎ Assist students in identifying suitable courses and universities based on budget, location preference, and other factors.
∎ Present multiple options (at least 2) to students for consideration.
∎ Collect required documents from students (Passport, CV, Academic documents, English test certificate, Reference letters, SOP).
∎ Guide students through the application process, ensuring accuracy and completeness.
∎ Assist students in obtaining offer letters and unconditional offer letters.
∎ Prioritize offer letter chase after 72 hrs of application; communicate priorities to higher management.
∎ Prepare students for CAS interviews in collaboration with the compliance department.
∎ Assist in obtaining CAS and submit CAS requests if necessary.
∎ Collaborate with the visa application team to facilitate the visa application process.
∎ Collect feedback from students and encourage positive word-of-mouth referrals.
∎ Maintain continuous communication with students from enrollment to course completion.
∎ Inform managers before leaving the office at the end of the day.
∎ Prevent misuse of break time; obtain approval for breaks and lunch outside the office.
∎ Participate in education fairs to represent the organization.
∎ Ensure all students and guests feel welcome and valued during events.
∎ Undertake any other tasks assigned by management to support the organization's objectives.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary:
∎ Junior Counsellor: BDT 20,000 - 25,000
∎ Senior Counsellor: BDT 25,000 - 30,000
∎ Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Mobile bill allowance
∎ Commission as per company policy
∎ Other benefits as per company policy
∎ Salary:
∎ Junior Counsellor: BDT 20,000 - 25,000
∎ Senior Counsellor: BDT 25,000 - 30,000
∎ Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Mobile bill allowance
∎ Commission as per company policy
∎ Other benefits as per company policy
Employment Status: Full Time
Job Location: Dhaka (Shantinagar)
Apply Procedure:
Hard Copy:
∎ Please send your CV through Email, WhatsApp, or IMO:
∎ Study Global Services Ltd
∎ Contact Person: MD. ROKIBUL ISLAM
∎ Phone: +8801760970130 (WhatsApp/IMO)
∎ Email: [email protected]
∎ Alternate Email: [email protected]
Company Information:
∎ Study Global Services Ltd
∎ 147 ML Vilage (5th for), Shanti Nagar, Dhaka, Bangladesh, 1217
∎ https://sgs-education.com/
Address::
∎ 147 ML Vilage (5th for), Shanti Nagar, Dhaka, Bangladesh, 1217
∎ https://sgs-education.com/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 Mar 2025
Category: Hospitality/ Travel/ Tourism
