Reticulation Technician & Bill Collector

Job Description

Title: Reticulation Technician & Bill Collector

Company Name: Universal Gas & Gas Cylinder Ltd. (Dhaka)

Vacancy: 02

Age: 22 to 32 years

Location: Cumilla, Dhaka

Salary: Tk. 18000 - 22000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Gas

Published: 5 Mar 2025

Education:
∎ Diploma in Mechanical, Bachelor in Engineering (BEngg) in Mechanical Engineering, Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering
∎ Experience in reticulation, pipeline maintenance, or civil construction.
∎ Knowledge of reticulation system design, hydraulic principles, and pressure management.
∎ Knowledge of gas safety regulations and proper handling procedures.
∎ Experience in reticulation, pipeline maintenance, or civil construction.
∎ Knowledge of reticulation system design, hydraulic principles, and pressure management.
∎ Knowledge of gas safety regulations and proper handling procedures.

Requirements:

Additional Requirements:
∎ Age 22 to 32 years
∎ Good communication skills and customer service orientation.
∎ Previous experience in collections, fieldwork, or customer service is preferred.
∎ Familiarity with billing and collection software and Microsoft word and excel.
∎ Ability to work independently and meet collection targets.
∎ Good communication skills and customer service orientation.
∎ Previous experience in collections, fieldwork, or customer service is preferred.
∎ Familiarity with billing and collection software and Microsoft word and excel.
∎ Ability to work independently and meet collection targets.

Responsibilities & Context:
∎ Install, maintain, and repair reticulation pipelines and associated infrastructure.
∎ Conduct routine inspections to identify leaks, blockages, or system failures.
∎ Operate and maintain reticulation equipment such as pumps, valves, meters, and pressure regulators.
∎ Respond to emergency repairs and system faults promptly.
∎ Perform trenching, excavation, and backfilling to lay new pipes or repair damaged sections.
∎ Collaborate with engineers, contractors, and local authorities on system improvements.
∎ Contact customers via phone, email, or mail to remind them of overdue payments.
∎ Maintain accurate records of customer interactions, payments, and agreements.
∎ Visit assigned locations to collect overdue bills from customers.
∎ Follow up on outstanding debts and escalate unresolved cases when necessary.
∎ Handle customer inquiries regarding billing and outstanding balances.
∎ Issue receipts and maintain accurate records of collected payments.
∎ Ensure all collections are completed within the designated timeframe.
∎ Follow up with customers who are unable to pay immediately.
∎ Maintain professionalism and adhere to company policies and debt collection laws.
∎ Report daily collection progress to the supervisor or accounts department.
∎ Physical fitness and the ability to lift and carry heavy cylinders willingly.
∎ Install, maintain, and repair reticulation pipelines and associated infrastructure.
∎ Conduct routine inspections to identify leaks, blockages, or system failures.
∎ Operate and maintain reticulation equipment such as pumps, valves, meters, and pressure regulators.
∎ Respond to emergency repairs and system faults promptly.
∎ Perform trenching, excavation, and backfilling to lay new pipes or repair damaged sections.
∎ Collaborate with engineers, contractors, and local authorities on system improvements.
∎ Contact customers via phone, email, or mail to remind them of overdue payments.
∎ Maintain accurate records of customer interactions, payments, and agreements.
∎ Visit assigned locations to collect overdue bills from customers.
∎ Follow up on outstanding debts and escalate unresolved cases when necessary.
∎ Handle customer inquiries regarding billing and outstanding balances.
∎ Issue receipts and maintain accurate records of collected payments.
∎ Ensure all collections are completed within the designated timeframe.
∎ Follow up with customers who are unable to pay immediately.
∎ Maintain professionalism and adhere to company policies and debt collection laws.
∎ Report daily collection progress to the supervisor or accounts department.
∎ Physical fitness and the ability to lift and carry heavy cylinders willingly.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, T/A
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
∎ As per company policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Cumilla, Dhaka

Company Information:
∎ Universal Gas & Gas Cylinder Ltd. (Dhaka)
∎ Taher tower 13th Floor, Gulshan 2, Dhaka-1212

Address::
∎ Taher tower 13th Floor, Gulshan 2, Dhaka-1212

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 4 Apr 2025

Category: Mechanic/Technician