Retail Manager (Field Force /Promoter Manager)

Job Description

Title: Retail Manager (Field Force /Promoter Manager)

Company Name: Ikigai HR Services Limited

Vacancy: --

Age: Na

Job Location: Dhaka (Gulshan)

Salary: Tk. 150000 - 200000 (Monthly)

Experience:

• 8 to 12 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Retail Store, Electronic Equipment/Home Appliances, Mobile Accessories, Online Retail Startup

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• 8 to 12 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Retail Store, Electronic Equipment/Home Appliances, Mobile Accessories, Online Retail Startup

• Industry Knowledge:
• In-depth knowledge of the retail industry, market trends, and customer behavior.
• Familiarity with different retail formats (brick-and-mortar, e-commerce) and an understanding of omnichannel strategies.
• Understanding of large scale end to end management
• Analytical Skills:
• Strong analytical skills to assess and interpret sales data, customer feedback, and other relevant metrics to identify areas for improvement.
• Leadership Skills:
• Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving performance goals.
• Lead 20+ direct team member
• Communication Skills:
• Excellent communication skills, both written and verbal. The ability to effectively communicate with internal teams, senior management, and external stakeholders.
• Problem-Solving Abilities:
• Strong problem-solving skills to address challenges and obstacles that may arise in the retail environment.
• Customer Focus:
• A customer-centric approach with a focus on delivering an exceptional customer experience.
• Strategic Thinking:
• The ability to think strategically and develop long-term plans to enhance retail operations and performance.
• Adaptability:
• The retail industry is dynamic, so adaptability to changing market conditions and the ability to implement new strategies are crucial.
• Technology Proficiency:
• Familiarity with retail technology and software used for inventory management, point-of-sale systems, and customer relationship management.
• Networking and Relationship Building:
• Proven ability to build and maintain relationships with key stakeholders, both internal and external.
• Flexibility
• Willingness for extensive traveling: This is 40% time to stay at HO and 60% travel accorss the country
• will requirement of extra our working in line with retail opening hours including weekends , only required to apply who are willing to adapt this culture
• Experience:
• Previous experience in retail management, preferably in a leadership role, is essential.
• Experience in developing and implementing field force and large scale promoter strategies to enhance customer experience and drive sales.

We are hiring for Retail Manager for a reputed Electronics Company (Mobile).

Responsibility:

• Manage promoter operation in BD with the support of ND
• Ensure promoter target achievement as per set KPIs ( Sales, Productivity)
• Manage promoter HR admin work and payroll with support of ND to ensure promoter salary at set payday
• Manage promoter placement and replacement cycle as per set target days
• Check and verify promoter sales, and attendance data and approve payment in accordance with the target
• Plan and manage protomer retail enabler to support sales target
• Prepare budget and manage budget control and compliance of promoter budget
• Ensure promoter performance review and set quick action ( zero sales, zero stock )
• Prepare to manage Sops to standardize and flawless promoter operation
• Manage Promoter training as per plan ( New promoter , production, soft skills)