Outlet Manager

Job Description

Title: Outlet Manager

Company Name: Shishu Poribohon

Vacancy: 2

Age: Na

Job Location: Dhaka (Kawran Bazar, Mirpur)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Shop/Showroom

• Bachelor/Honors

• Bachelor’s Degree in Business Administration, Marketing, or related field.

• 3 to 5 years
• The applicants should have experience in the following business area(s): Shop/Showroom

Qualifications

• 3–5 years of experience in retail or outlet management (fashion retail preferred).
• Strong leadership, communication, and problem-solving skills.
• Experience in sales analysis, customer engagement, and team development.
• Proficiency in POS systems and basic reporting tools (Excel, Google Sheets, etc.).

Key Responsibilities

Staff and Customer Management

• Lead and train staff: Hire, train, and supervise team members to ensure they provide excellent customer service and maintain brand standards.
• Manage performance: Conduct performance reviews, handle staff scheduling, and motivate the team to meet sales and service goals.
• Handle customer service: Address customer feedback and complaints, ensuring a welcoming and positive shopping experience.

Operations and Administration

• Oversee daily operations: Manage store activities, cash handling, and ensure smooth day-to-day functioning.
• Manage inventory: Oversee stock levels, coordinate product displays, and ensure availability of key collections.
• Maintain the facility: Ensure the store remains clean, safe, and visually aligned with brand identity.
• Implement policies: Enforce company policies and standard operating procedures.

Sales and Marketing

• Drive sales: Implement in-store strategies to meet and exceed sales targets.
• Develop marketing plans: Coordinate with the marketing team to execute promotional campaigns, events, and pop-ups.
• Analyze performance: Monitor financial and operational performance and prepare regular reports for management.

Salary: Negotiable Festival bonus as per company policy
Target-based benefits