Operations Manager
Job Description
Title: Operations Manager
Company Name: Limina Group ltd.
Vacancy: 1
Job Location: Munshiganj
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
∎ Skills Required: Operations
Experience Requirements:
∎ At least 10 year(s)
∎ The applicants should have experience in the following area(s):
Hotel and Resort
∎ The applicants should have experience in the following business area(s):
Resort
Job Context:
∎ A Renowned Luxury Resort.
∎ We are looking Operations Manager for managing daily operations and providing overall leadership in the resort continuing effort to deliver outstanding guest service and financial profitability by maintaining business development.
Job Responsibilities:
∎ Set the overall strategies and implementation action plan for the entire resort.
∎ Lead, direct and manage all operations including, but not limited to budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and meeting participation and facilitation
∎ Ensure guest and team member satisfaction by developing, coaching and motivating the work force of the resort
∎ Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
∎ Recruit, interview and train team members
∎ Introduce a stuff mentoring plan that can help positively in motivating staff to provide their best in terms of customer service
∎ Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
∎ Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
∎ Serve as primary liaison with hotel owners and corporate entities
∎ Responsible for maintaining effective communication of results with owners
∎ Ascertain that all operations of the resort adhere to brand and operational standards
Additional Requirements:
∎ Age 35 to 45 years
∎ Only males are allowed to apply
∎ Should have a good knowledge in NICE Hotel Management software & Operations.
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Accommodation facility
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 6 Apr 2022
Company Information:
∎ 7 Mar 2022
∎ Limina Group ltd.
∎ Address : Head Office: Zed Square (2nd floor), 209/A-B, Shahid Syed Nazrul Islam Sharani, Purana Paltan, Dhaka-1000, Bangladesh.
Category: Hospitality/ Travel/ Tourism
: Looking for a Talented, Passionated, Experienced and Dedicated person for the following position.
