Officer, Sales & Customer Care (Watch Division)

Job Description

Title: Officer, Sales & Customer Care (Watch Division)

Company Name: Kallol Group of Companies

Vacancy: --

Age: At most 32 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

Published: 2025-07-20

Application Deadline: 2025-08-15

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Age At most 32 years


Responsibilities & Context:

About the Company: Kallol Group of Companies is one of Bangladesh’s leading conglomerates with a longstanding legacy of excellence. Through its prestigious Time Zone outlets, the group proudly showcases a wide range of internationally renowned luxury and lifestyle watch brands, including Rado, Mido, Longines, Tissot, Seiko, Fossil, Swatch, Tommy Hilfiger, Titan, Romanson, and more.

With 64 strategically located outlets nationwide, Time Zone offers an elevated retail experience, emphasizing authentic products, outstanding customer service, and a commitment to global standards of quality and sophistication.

Job Responsibilities:

Sales Performance

  • Achieve monthly, quarterly, and yearly sales targets (volume and revenue)

  • Demonstrate sound product knowledge to support customers effectively

Customer Service & Engagement

  • Understand customer needs and recommend appropriate products

  • Ensure high levels of customer satisfaction and build customer loyalty

Merchandising & Store Presentation

  • Maintain attractive and organized product displays

  • Ensure a clean, welcoming, and visually appealing outlet environment

Sales Reporting & Activity Tracking

  • Record daily sales activities and maintain logs

  • Prepare and submit regular summary reports (weekly, fortnightly, monthly)

Customer Feedback & Market Insights

  • Address customer feedback and resolve complaints promptly.

  • Share insights with relevant departments regarding customer behavior and market trends

Compliance & Policy Adherence

  • Ensure strict adherence to company policies and safety protocols

  • Assist in managing team conduct and follow disciplinary procedures as required

Additional Responsibilities

  • Perform any other duties assigned by the management

  • Collaborate with cross-functional teams to support company objectives



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Showroom Assistant/Salesman

Interested By University

University Percentage (%)
National University 10.95%
University of Dhaka 2.74%
University of Chittagong 1.48%
East West University 1.37%
1.25%
Dhaka college 1.25%
North South University 1.14%
Daffodil International University (DIU) 0.91%
Southeast University 0.91%
University of Rajshahi 0.91%

Interested By Age Range

Age Range Percentage (%)
20-30 73.89%
31-35 17.79%
36-40 4.33%
40+ 1.25%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 46.29%
20K-30K 40.14%
30K-40K 10.03%
40K-50K 1.94%
50K+ 1.60%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 33.52%
0.1 - 1 years 12.54%
1.1 - 3 years 19.38%
3.1 - 5 years 14.71%
5+ years 19.84%

Similar Jobs