Manager, Operations (German Language Expert)

Job Description

Title: Manager, Operations (German Language Expert)

Company Name: Multinational Companies

Vacancy: 1

Location: Dhaka

Salary: Negotiable

Experience:
∎ 5 to 8 years
∎ The applicants should have experience in the following business area(s):Multinational Companies

Published: 22 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Candidate must have sufficient language skill (C1 or C2 level) in German language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
∎ Candidate must have sufficient language skill (C1 or C2 level) in German language.
∎ Must be customer oriented.
∎ Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.

Responsibilities & Context:
∎ Maintain effective communication with German officials and liaise with embassy representatives.
∎ To ensure day-to-day office activities.
∎ Conduct regular Audits for all processes & implement all new process rollouts or changes.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ To ensure team building. Staff supervision & guidance.
∎ Coordinate with different department like HR, Finance, Procurement, Administration, Quality, Branding etc.
∎ Manage daily operations of the center. Lead new process rollouts at Visa Application Centers.
∎ Collaborate with Value-Added Services team to create new revenue channels.
∎ Ensure adherence to corporate security policies.
∎ Manage unit efficiency, productivity, and alignment with team goals.
∎ Ensure compliance with processes and Service Level Agreements.
∎ Maintain effective communication with German officials and liaise with embassy representatives.
∎ To ensure day-to-day office activities.
∎ Conduct regular Audits for all processes & implement all new process rollouts or changes.
∎ To ensure customer satisfaction.
∎ To ensure local & international compliance, 100% implementation of SOP standards.
∎ To ensure team building. Staff supervision & guidance.
∎ Coordinate with different department like HR, Finance, Procurement, Administration, Quality, Branding etc.
∎ Manage daily operations of the center. Lead new process rollouts at Visa Application Centers.
∎ Collaborate with Value-Added Services team to create new revenue channels.
∎ Ensure adherence to corporate security policies.
∎ Manage unit efficiency, productivity, and alignment with team goals.
∎ Ensure compliance with processes and Service Level Agreements.

Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Profit share, Weekly 2 holidays, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

If you are interested, please share you resume through this(jobsearchbd11@gmail) address.