Lab Technical Officer, Biotechnology Computer Labs, School of Life Sciences

Job Description

Title: Lab Technical Officer, Biotechnology Computer Labs, School of Life Sciences

Company Name: BRAC University

Vacancy: --

Age: At least 28 years

Job Location: Dhaka

Salary: --

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): University

Diploma or Bachelor's degree in IT, ICT, Computer Science, CSE, or a relevant discipline from a reputed polytechnic institute or university, with excellent academic credentials.

• At least 4 years
• The applicants should have experience in the following business area(s): University

• Age At least 28 years

• Minimum 4 years of relevant experience in a comparable technical role.

• Proficiency in MS Office applications, including Word, Excel, Access, and PowerPoint.

• Sound knowledge of local network management, including operation without internet connectivity.

• Strong organizational, administrative, communication, interpersonal, and problem-solving skills.

• Ability to learn and follow university policies, procedures, and office practices.

• Self-motivated, hardworking, adaptable, and able to demonstrate initiative and creativity in resolving issues and improving processes.

• Ability to work effectively with diverse colleagues, external stakeholders, and across departments and service areas.

BRAC University (BRACU) follows a liberal arts approach to education which nurtures fresh ideas and gives new impetus to the field of tertiary education. It ensures a high quality of education and aims to meet the demands of contemporary times. BRACU is accredited by the University Grants Commission (UGC) and approved by the Ministry of Education, Government of Bangladesh which has established itself as one of the leading private universities in Bangladesh. The university is playing an integral role in the development of skilled graduates for a knowledge-based economy. We are searching for a competent candidate to add value to this role including strategic and operational support to all areas of the organization.

Job Location: BRAC University

KEY RESPONSIBILTIES

• Provide general technical support to faculty and students in computer laboratories and assist during laboratory classes.

• Maintain computers, peripherals, printers, projectors, and other IT equipment across the School of Life Sciences laboratories and departments.

• Ensure computers are updated, configured, and equipped with appropriate antivirus, operating systems, software, and backups as required.

• Monitor computer systems and downloaded files to help prevent malware, spyware, and other security threats.

• Conduct regular inventory, maintenance, troubleshooting, and initial diagnosis of hardware and software issues, and coordinate specialized technical support when required.

• Ensure proper lab setup, supervision, security, and operational readiness, including opening and closing laboratories according to work schedules.

• Maintain records of equipment damage and malfunctions, provide administrative and technical support to departmental operations, and perform other duties assigned by the supervisor.