Title: Italian Language Expert (Deputy Manager, Operations)
Company Name: Multinational Companies
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
Candidate must have sufficient language skill (B2 or C1 or C2) in Italian language.
Must be customer oriented.
Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.
To maintain effective communication with Italian Officials.
To ensure day-to-day office activities.
Conduct regular Audits for all processes & implement all new process rollouts or changes.
To ensure customer satisfaction.
To ensure local & international compliance, 100% implementation of SOP standards.
To ensure team building. Staff supervision & guidance.
Coordinate with different department like HR, Finance, Procurement, Administration, Quality, Branding etc.
Manage daily operations of the center. Lead new process rollouts at Visa Application Centers.
Collaborate with Value-Added Services team to create new revenue channels.
Ensure adherence to corporate security policies.
Manage unit efficiency, productivity, and alignment with team goals.
Ensure compliance with processes and Service Level Agreements.
| University | Percentage (%) |
|---|---|
| National University | 27.78% |
| City University | 5.56% |
| University of Chittagong | 5.56% |
| Islamic University | 5.56% |
| Bangabandhu Sheikh Mujibur Rahaman Science & Technology University | 5.56% |
| European Business School | 5.56% |
| Dinajpur Government College | 5.56% |
| Islamic University, Kushtia | 5.56% |
| Daulatkhan Govt Abu Abdullah Degree College. | 5.56% |
| National University, Bangladesh | 5.56% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 61.11% |
| 31-35 | 11.11% |
| 36-40 | 16.67% |
| 40+ | 11.11% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 6.67% |
| 20K-30K | 13.33% |
| 30K-40K | 20.00% |
| 40K-50K | 20.00% |
| 50K+ | 40.00% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 27.78% |
| 0.1 - 1 years | 5.56% |
| 1.1 - 3 years | 11.11% |
| 3.1 - 5 years | 27.78% |
| 5+ years | 27.78% |