Job Description
Title: Head of Application Management Unit (Digital Banking Division)
Company Name: A private commercial bank
Vacancy: --
Age: at most 50 years
Location: Dhaka
Experience:
∎ At least 8 years
∎ The applicants should have experience in the following business area(s):Banks
Published: 22 May 2025
Education:
∎ Bachelor/Honors
∎ Bachelors/ Graduation from any UGC approved university,
∎ No 3rd division is allowed.
Requirements:
Additional Requirements:
∎ Age at most 50 years
∎ Good verbal, written, and interpersonal communication skills to interact with team members, senior support personnel, high-level personnel, and customers.
∎ Excellent technical skills, attention to detail, and the ability to adhere to deadlines.
∎ Display strong leadership qualities.
∎ To have a strong working knowledge of computer application management including network and hardware basics.
∎ Take on a challenging and highly technical role.
∎ Possess excellent problem-solving skills.
∎ Stay up-to-date with the latest hardware and software processes.
∎ Understanding of software development life cycles, systems programming, and scripting.
∎ Good verbal, written, and interpersonal communication skills to interact with team members, senior support personnel, high-level personnel, and customers.
∎ Excellent technical skills, attention to detail, and the ability to adhere to deadlines.
∎ Display strong leadership qualities.
∎ To have a strong working knowledge of computer application management including network and hardware basics.
∎ Take on a challenging and highly technical role.
∎ Possess excellent problem-solving skills.
∎ Stay up-to-date with the latest hardware and software processes.
∎ Understanding of software development life cycles, systems programming, and scripting.
Responsibilities & Context:
∎ Coordinate with business stakeholders and DBD Project Management Team to assess business requirements and accordingly take measures to on-board new software applications.
∎ Ensure Installation, configuration, monitoring and maintenance of software applications as and where necessary.
∎ Report on progress of operational issues to senior management, end users and stakeholders.
∎ Coordinate with business stakeholders and vendors on change requirements in applications.
∎ Manage Service Level Agreements, Licensing issues like license renewal, AMC, etc with Application Vendors.
∎ Manage Audit Observations from GICC, Bangladesh Bank and external bodies.
∎ Manage Application patches and security certificates in coordination with Infrastructure Team.
∎ Analyze business operations and suggest scopes to improve applications efficiency.
∎ Coordinate with Infrastructure team in implementing new as well as upgrading of network, database, hardware and software.
∎ Coordinate with IT Security Teams in managing and enhancing security issues in line with PCI DSS and ISO guidelines
∎ The person will lead Application Management Unit of the Bank and will be responsible for ensuring the best management, support and maintenance of the applications being outsourced and internally developed.
∎ Coordinate with business stakeholders and DBD Project Management Team to assess business requirements and accordingly take measures to on-board new software applications.
∎ Ensure Installation, configuration, monitoring and maintenance of software applications as and where necessary.
∎ Report on progress of operational issues to senior management, end users and stakeholders.
∎ Coordinate with business stakeholders and vendors on change requirements in applications.
∎ Manage Service Level Agreements, Licensing issues like license renewal, AMC, etc with Application Vendors.
∎ Manage Audit Observations from GICC, Bangladesh Bank and external bodies.
∎ Manage Application patches and security certificates in coordination with Infrastructure Team.
∎ Analyze business operations and suggest scopes to improve applications efficiency.
∎ Coordinate with Infrastructure team in implementing new as well as upgrading of network, database, hardware and software.
∎ Coordinate with IT Security Teams in managing and enhancing security issues in line with PCI DSS and ISO guidelines
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ A private commercial bank
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 May 2025
Category: Bank/Non-Bank Fin. Institution
