General Manager, Operations, RANCON Catering Limited

Job Description

Title: General Manager, Operations, RANCON Catering Limited

Company Name: Rancon Holdings Limited

Vacancy: --

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 24 years
∎ The applicants should have experience in the following business area(s):Catering

Published: 27 Apr 2025

Education:
∎ Bachelor/Masters in Hospitality Management is required.
∎ Diploma degree in Hotel & Catering Management.
∎ Bachelor/Masters in Hospitality Management is required.
∎ Diploma degree in Hotel & Catering Management.

Requirements:

Additional Requirements:
∎ Having international exposure will have added advantage.
∎ Experience in establishing new brands and ventures.
∎ Skilled in developing and overseeing fine dining, QSR and cloud kitchen.
∎ Expertise in developing pricing strategy for new and existing product line.
∎ Good knowledge on food quality compliance.
∎ Experience of working with food aggregators.
∎ Having international exposure will have added advantage.
∎ Experience in establishing new brands and ventures.
∎ Skilled in developing and overseeing fine dining, QSR and cloud kitchen.
∎ Expertise in developing pricing strategy for new and existing product line.
∎ Good knowledge on food quality compliance.
∎ Experience of working with food aggregators.

Responsibilities & Context:
∎ Ensure the maximum return from turnover by controlling staffing and product costs and ensuring all financial targets are achieved.
∎ Spearhead the development and launch of new brands to expand the business portfolio, drive market growth, and cater to evolving customer needs.
∎ Identify ways to enhance profitability by growing income streams, boosting customer participation in the catering offer.
∎ Drive initiatives to achieve top line revenue growth and optimize bottom line profitability through strategic planning, operational efficiency, and cost management.
∎ Manage menu planning and development, ensuring accurate food costing and profitable pricing strategies.
∎ Address customer complaints swiftly, ensuring effective service recovery and continuous enhancement of customer satisfaction.
∎ Enforce strict adherence to safety protocols, sanitation standards, and legal compliance, fostering a safe and healthy working environment.
∎ Work within the expenditure budgets set for the operation and to strive to meet and exceed income targets.
∎ Work collaboratively and creatively with other departments to assist in the development of new activities both in and out of season and maximize income from events and hires.
∎ Recruit, manage, train and develop the seasonal team to include duty managers, supervisors, chefs and catering staff.
∎ Oversee the completion of staff rotates, ensuring all areas are sufficiently staffed, and distributing in a timely manner.
∎ Supervise and evaluate the performance of catering staff, promoting accountability and excellence.
∎ Lead, motivate & develop capacity of team members to achieve business objectives.
∎ Ensure the maximum return from turnover by controlling staffing and product costs and ensuring all financial targets are achieved.
∎ Spearhead the development and launch of new brands to expand the business portfolio, drive market growth, and cater to evolving customer needs.
∎ Identify ways to enhance profitability by growing income streams, boosting customer participation in the catering offer.
∎ Drive initiatives to achieve top line revenue growth and optimize bottom line profitability through strategic planning, operational efficiency, and cost management.
∎ Manage menu planning and development, ensuring accurate food costing and profitable pricing strategies.
∎ Address customer complaints swiftly, ensuring effective service recovery and continuous enhancement of customer satisfaction.
∎ Enforce strict adherence to safety protocols, sanitation standards, and legal compliance, fostering a safe and healthy working environment.
∎ Work within the expenditure budgets set for the operation and to strive to meet and exceed income targets.
∎ Work collaboratively and creatively with other departments to assist in the development of new activities both in and out of season and maximize income from events and hires.
∎ Recruit, manage, train and develop the seasonal team to include duty managers, supervisors, chefs and catering staff.
∎ Oversee the completion of staff rotates, ensuring all areas are sufficiently staffed, and distributing in a timely manner.
∎ Supervise and evaluate the performance of catering staff, promoting accountability and excellence.
∎ Lead, motivate & develop capacity of team members to achieve business objectives.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Rancon Holdings Limited
∎ 117/A Old Airport Road, Bijoy Sharani
∎ A local conglomerate, doing diversified business in Automobile, Real Estate, Construction, Architectural/Interior Design, etc.

Address::
∎ 117/A Old Airport Road, Bijoy Sharani
∎ A local conglomerate, doing diversified business in Automobile, Real Estate, Construction, Architectural/Interior Design, etc.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 4 May 2025

Category: Hospitality/ Travel/ Tourism