General Manager, Operations, RANCON Catering Limited

Job Description

Title: General Manager, Operations, RANCON Catering Limited

Company Name: Rancon Holdings Limited

Vacancy: --

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 24 years
∎ The applicants should have experience in the following business area(s):Catering

Published: 23 Jun 2025

Requirements:

Additional Requirements:
∎ Having international exposure will have added advantage.
∎ Experience in establishing new brands and ventures.
∎ Skilled in developing and overseeing fine dining, QSR and cloud kitchen.
∎ Expertise in developing pricing strategy for new and existing product line.
∎ Good knowledge on food quality compliance.
∎ Experience of working with food aggregators.
∎ Having international exposure will have added advantage.
∎ Experience in establishing new brands and ventures.
∎ Skilled in developing and overseeing fine dining, QSR and cloud kitchen.
∎ Expertise in developing pricing strategy for new and existing product line.
∎ Good knowledge on food quality compliance.
∎ Experience of working with food aggregators.

Responsibilities & Context:
∎ Ensure the maximum return from turnover by controlling staffing and product costs and ensuring all financial targets are achieved.
∎ Spearhead the development and launch of new brands to expand the business portfolio, drive market growth, and cater to evolving customer needs.
∎ Identify ways to enhance profitability by growing income streams, boosting customer participation in the catering offer.
∎ Drive initiatives to achieve top line revenue growth and optimize bottom line profitability through strategic planning, operational efficiency, and cost management.
∎ Manage menu planning and development, ensuring accurate food costing and profitable pricing strategies.
∎ Address customer complaints swiftly, ensuring effective service recovery and continuous enhancement of customer satisfaction.
∎ Enforce strict adherence to safety protocols, sanitation standards, and legal compliance, fostering a safe and healthy working environment.
∎ Work within the expenditure budgets set for the operation and to strive to meet and exceed income targets.
∎ Work collaboratively and creatively with other departments to assist in the development of new activities both in and out of season and maximize income from events and hires.
∎ Recruit, manage, train and develop the seasonal team to include duty managers, supervisors, chefs and catering staff.
∎ Oversee the completion of staff rotates, ensuring all areas are sufficiently staffed, and distributing in a timely manner.
∎ Supervise and evaluate the performance of catering staff, promoting accountability and excellence.
∎ Lead, motivate & develop capacity of team members to achieve business objectives.
∎ Ensure the maximum return from turnover by controlling staffing and product costs and ensuring all financial targets are achieved.
∎ Spearhead the development and launch of new brands to expand the business portfolio, drive market growth, and cater to evolving customer needs.
∎ Identify ways to enhance profitability by growing income streams, boosting customer participation in the catering offer.
∎ Drive initiatives to achieve top line revenue growth and optimize bottom line profitability through strategic planning, operational efficiency, and cost management.
∎ Manage menu planning and development, ensuring accurate food costing and profitable pricing strategies.
∎ Address customer complaints swiftly, ensuring effective service recovery and continuous enhancement of customer satisfaction.
∎ Enforce strict adherence to safety protocols, sanitation standards, and legal compliance, fostering a safe and healthy working environment.
∎ Work within the expenditure budgets set for the operation and to strive to meet and exceed income targets.
∎ Work collaboratively and creatively with other departments to assist in the development of new activities both in and out of season and maximize income from events and hires.
∎ Recruit, manage, train and develop the seasonal team to include duty managers, supervisors, chefs and catering staff.
∎ Oversee the completion of staff rotates, ensuring all areas are sufficiently staffed, and distributing in a timely manner.
∎ Supervise and evaluate the performance of catering staff, promoting accountability and excellence.
∎ Lead, motivate & develop capacity of team members to achieve business objectives.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Rancon Holdings Limited
∎ 117/A Old Airport Road, Bijoy Sharani
∎ A local conglomerate, doing diversified business in Automobile, Real Estate, Construction, Architectural/Interior Design, etc.

Address::
∎ 117/A Old Airport Road, Bijoy Sharani
∎ A local conglomerate, doing diversified business in Automobile, Real Estate, Construction, Architectural/Interior Design, etc.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Jun 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 10.86%
University of Dhaka 2.25%
IBAIS University 1.64%
Daffodil International University (DIU) 1.64%
Jagannath University 1.43%
Jahangirnagar University 1.23%
City University 1.23%
Southeast university 1.02%
University of Chittagong 1.02%
Govt. Titumir College 1.02%

Interested By Age Range

Age Range Percentage (%)
20-30 46.11%
31-35 14.96%
36-40 11.89%
40+ 24.59%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 14.14%
20K-30K 23.57%
30K-40K 14.96%
40K-50K 5.33%
50K+ 42.01%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 18.03%
0.1 - 1 years 7.38%
1.1 - 3 years 15.57%
3.1 - 5 years 9.63%
5+ years 49.39%

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