Front Office Executive

Job Description

Title: Front Office Executive

Company Name: NCC Global Services

Vacancy: 2

Age: 18 to 28 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 12000 - 20000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Consulting Firms

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Consulting Firms

• Age 18 to 28 years
• Only Female

Job Context

NCC Global Services is a student visa consultancy firm providing admission and visa processing services for the UK, Australia, New Zealand, and several European countries. The Front Office Executive will be responsible for managing the front desk operations, handling initial student and parent interactions, and providing administrative support to ensure smooth office operations.

Job Responsibilities

• Greet and assist students, parents, and visitors in a professional and courteous manner

• Handle incoming phone calls, WhatsApp messages, Facebook inquiries, and emails

• Provide basic information about study destinations, services, and ongoing offers

• Schedule appointments and coordinate meetings between students and counselors

• Maintain visitor records, inquiry logs, and basic office documentation

• Support counselors with student file tracking and document collection

• Ensure proper front desk management and maintain office discipline

• Assist students with initial guidance before counselor consultation

• Update students about promotions, scholarships, fee waivers, and special offers

• Perform other front office and administrative tasks as assigned by management