E-commerce Operations Executive
Job Description
Title: E-commerce Operations Executive
Company Name: Aster Lifestyle
Vacancy: 04
Age: 20 to 30 years
Job Location: Dhaka (Dhanmondi)
Salary: Tk. 10000 - 13000 (Monthly)
Experience:
Published: 2026-06-30
Application Deadline: 2026-07-02
Education:
- Higher Secondary
- Diploma
Requirements:
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Only Male
Experience: 1 to 2 years of experience in e-commerce operations, retail, or customer service is preferred (Freshers with strong basic skills are welcome to apply).
Technical Skills: Basic computer literacy (MS Excel, Word, Google Sheets).
- Familiarity with social media platforms and e-commerce dashboards is a major plus.
- Fast and accurate typing skills.
Soft Skills: Excellent interpersonal communication, problem -solving skills, and the ability to work under pressure during peak sales seasons.
Responsibilities & Context:
Position: E-commerce Operations Executive (Data Entry / Packaging / Store Keeping / Customer Service)
Job Context:We are a renowned online based retail clothing brand looking for dynamic, trustworthy, and detail-oriented individuals to join our operations team. The role is ideal for multi-taskers who can seamlessly manage backend data, oversee inventory, ensure secure packaging, and deliver exceptional customer support to enhance our buyers' shopping experience.
Key Responsibilities
Data Entry
Accurately upload, update, and manage customer data across our website.
Process online orders daily and update order statuses in the management system.
Maintain clean and organized digital records of sales, returns, and customer databases.
Store Keeping & Inventory Control
Receive inbound stock, inspect goods for quality, and organize inventory systematically in the storeroom.
Conduct regular stock counts to prevent shortages or discrepancies.
Update inventory logs and notify management when stock levels are running low.
Packaging & Logistics Coordination
Safely and securely pack products according to instructions.
Generate and attach shipping labels & invoices accurately.
Coordinate with third-party courier services for timely order pickups and track deliveries.
Customer Service
Respond promptly and professionally to customer queries via live chat, social media (Facebook/Whatsapp) and phone calls.
Assist customers with product inquiries, order placement, tracking, and sizing guides.
Handle customer complaints, exchanges, and return requests with empathy and efficiency.
Work Location: Indira Road, West Rajabazar,Sher-E-Bangla Nagar, Dhaka.
Working Hours: Showroom hours (typically include a weekend or a rostered day off).
Job Other Benifits:
Two festival bonuses. Increments based on performance & job tenure. Overtime allowance (If performed). Discounts on dress purchase. Other benefits as per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Data Entry/Computer Operator
