Job Description
Title: Customer Relationship Manager (CRM)
Company Name: United Coal Company
Vacancy: 2
Location: Dhaka (PanthaPath)
Minimum Salary: Negotiable
Published: 15 May 2025
Education:
∎ Bachelor/Honors
∎ Minimum O-Level or equivalent.
∎ Bachelor's degree or Master's in Marketing, Business Administration, or a related field will be given preference.
Requirements:
Additional Requirements:
∎ Previous experience in customer handling will be considered an advantage.
∎ Freshers with good communication skills are also encouraged to apply.
∎ Excellent command of English and Bangla, both spoken and written.
∎ Strong interpersonal and communication skills.
∎ Ability to work under pressure and handle multiple tasks.
∎ Experience Requirements:
∎ Previous experience in customer handling will be considered an advantage.
∎ Freshers with good communication skills are also encouraged to apply.
∎ Skills & Competencies:
∎ Excellent command of English and Bangla, both spoken and written.
∎ Strong interpersonal and communication skills.
∎ Ability to work under pressure and handle multiple tasks.
Responsibilities & Context:
∎ Maintain and develop strong relationships with existing and potential customers.
∎ Respond promptly and professionally to customer inquiries via phone, email, or face-to-face.
∎ Monitor customer feedback and ensure high levels of customer satisfaction.
∎ Support the Sales & Marketing team with regular follow-ups and data collection.
∎ Manage and update customer databases (Excel file).
∎ Coordinate with other departments to ensure timely product/service delivery.
∎ Assist in planning and executing marketing campaigns.
∎ Maintain and develop strong relationships with existing and potential customers.
∎ Respond promptly and professionally to customer inquiries via phone, email, or face-to-face.
∎ Monitor customer feedback and ensure high levels of customer satisfaction.
∎ Support the Sales & Marketing team with regular follow-ups and data collection.
∎ Manage and update customer databases (Excel file).
∎ Coordinate with other departments to ensure timely product/service delivery.
∎ Assist in planning and executing marketing campaigns.
Compensation & Other Benefits:
∎ Salary & Benefits: Attractive salary and benefits package will be offered to the right candidate.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (PanthaPath)
Job Highlights:
∎ A reputed Coal Importer in the Bangladesh
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ United Coal Company
∎ Dynasty Wahed Tower (9th Floor)
56/2 West Panthapath, Dhaka-1205
Bangladesh.
Address::
∎ Dynasty Wahed Tower (9th Floor)
56/2 West Panthapath, Dhaka-1205
Bangladesh.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 14 Jun 2025
Category: Marketing/Sales