Customer Relationship Manager (CRM)

Job Description

Title: Customer Relationship Manager (CRM)

Company Name: United Coal Company

Vacancy: 2

Location: Dhaka (PanthaPath)

Minimum Salary: Negotiable

Published: 15 May 2025

Education:
∎ Bachelor/Honors
∎ Minimum O-Level or equivalent.
∎ Bachelor's degree or Master's in Marketing, Business Administration, or a related field will be given preference.

Requirements:

Additional Requirements:
∎ Previous experience in customer handling will be considered an advantage.
∎ Freshers with good communication skills are also encouraged to apply.
∎ Excellent command of English and Bangla, both spoken and written.
∎ Strong interpersonal and communication skills.
∎ Ability to work under pressure and handle multiple tasks.
∎ Experience Requirements:
∎ Previous experience in customer handling will be considered an advantage.
∎ Freshers with good communication skills are also encouraged to apply.
∎ Skills & Competencies:
∎ Excellent command of English and Bangla, both spoken and written.
∎ Strong interpersonal and communication skills.
∎ Ability to work under pressure and handle multiple tasks.

Responsibilities & Context:
∎ Maintain and develop strong relationships with existing and potential customers.
∎ Respond promptly and professionally to customer inquiries via phone, email, or face-to-face.
∎ Monitor customer feedback and ensure high levels of customer satisfaction.
∎ Support the Sales & Marketing team with regular follow-ups and data collection.
∎ Manage and update customer databases (Excel file).
∎ Coordinate with other departments to ensure timely product/service delivery.
∎ Assist in planning and executing marketing campaigns.
∎ Maintain and develop strong relationships with existing and potential customers.
∎ Respond promptly and professionally to customer inquiries via phone, email, or face-to-face.
∎ Monitor customer feedback and ensure high levels of customer satisfaction.
∎ Support the Sales & Marketing team with regular follow-ups and data collection.
∎ Manage and update customer databases (Excel file).
∎ Coordinate with other departments to ensure timely product/service delivery.
∎ Assist in planning and executing marketing campaigns.

Compensation & Other Benefits:
∎ Salary & Benefits: Attractive salary and benefits package will be offered to the right candidate.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (PanthaPath)

Job Highlights:
∎ A reputed Coal Importer in the Bangladesh

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ United Coal Company
∎ Dynasty Wahed Tower (9th Floor) 56/2 West Panthapath, Dhaka-1205 Bangladesh.

Address::
∎ Dynasty Wahed Tower (9th Floor) 56/2 West Panthapath, Dhaka-1205 Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Jun 2025

Category: Marketing/Sales

Interested By University

University Percentage (%)
National University 10.20%
University of Dhaka 4.61%
North South University 2.23%
Daffodil International University (DIU) 1.96%
Jahangirnagar University 1.68%
East West University 1.61%
University of Chittagong 1.40%
1.40%
Eden Mohila College 1.19%
Jagannath University 1.19%

Interested By Age Range

Age Range Percentage (%)
20-30 67.88%
31-35 16.76%
36-40 7.40%
40+ 6.22%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 25.49%
20K-30K 42.60%
30K-40K 13.62%
40K-50K 6.15%
50K+ 12.15%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.56%
0.1 - 1 years 10.54%
1.1 - 3 years 20.53%
3.1 - 5 years 12.64%
5+ years 24.72%

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