Customer Care Officer

Job Description

Title: Customer Care Officer

Company Name: Sylhet Gastroliver Hospital

Vacancy: 2

Age: Na

Job Location: Sylhet

Salary: Negotiable

Experience:

  • At least 5 years
  • The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup


Published: 2025-08-30

Application Deadline: 2025-09-10

Education:
    • Bachelor/Honors
  • Minimum Graduate degree from a recognized institution.



Requirements:
  • At least 5 years
  • The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup


Skills Required:

Additional Requirements:
  • Minimum 5 years of experience in a customer service role within the medical/healthcare sector.

  • Hands-on experience with Mysoft software is highly preferred.

  • Excellent communication and interpersonal skills.

  • High level of patience and empathetic attitude.

  • Strong team-working ability and a service-oriented mindset.



Responsibilities & Context:

Job Location: Block: A, ABC Point, Uposohor, Sylhet

Key Responsibilities:

  • Attend to patients and visitors at the front desk, call center, and information desk.

  • Provide support regarding billing, appointment scheduling, and report collection.

  • Ensure smooth service delivery and assist in preparing daily service reports.

  • Accurately maintain patient and service databases using the hospital`s software system.



Job Other Benifits:
    • Compensation & Benefits: Negotiable (as per hospital policy)



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales

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