Customer Care Officer
Job Description
Title: Customer Care Officer
Company Name: Sylhet Gastroliver Hospital
Vacancy: 2
Age: Na
Job Location: Sylhet
Salary: Negotiable
Experience:
- At least 5 years
- The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup
Published: 2025-08-30
Application Deadline: 2025-09-10
Education:
- Bachelor/Honors
Minimum Graduate degree from a recognized institution.
Requirements:
- At least 5 years
- The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber, Healthcare Startup
Skills Required:
Additional Requirements:
Minimum 5 years of experience in a customer service role within the medical/healthcare sector.
Hands-on experience with Mysoft software is highly preferred.
Excellent communication and interpersonal skills.
High level of patience and empathetic attitude.
Strong team-working ability and a service-oriented mindset.
Responsibilities & Context:
Job Location: Block: A, ABC Point, Uposohor, Sylhet
Key Responsibilities:
Attend to patients and visitors at the front desk, call center, and information desk.
Provide support regarding billing, appointment scheduling, and report collection.
Ensure smooth service delivery and assist in preparing daily service reports.
Accurately maintain patient and service databases using the hospital`s software system.
Job Other Benifits:
Compensation & Benefits: Negotiable (as per hospital policy)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 15.88% |
| Leading University | 4.39% |
| Madan Mohan College | 3.04% |
| Metropolitan University | 2.36% |
| MC College Sylhet | 2.03% |
| North East University Bangladesh | 1.69% |
| Shahjalal University of Science & Technology | 1.69% |
| Bangladesh Open University | 1.69% |
| Mc College, Sylhet | 1.69% |
| University of Dhaka | 1.35% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 53.38% |
| 31-35 | 28.38% |
| 36-40 | 11.82% |
| 40+ | 5.74% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 41.36% |
| 20K-30K | 42.71% |
| 30K-40K | 11.53% |
| 40K-50K | 4.07% |
| 50K+ | 0.34% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 17.57% |
| 0.1 - 1 years | 5.07% |
| 1.1 - 3 years | 20.27% |
| 3.1 - 5 years | 14.53% |
| 5+ years | 42.57% |
