Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Naria Holidays
Vacancy: --
Age: Na
Job Location: Dhaka (Naya Paltan)
Salary: Negotiable
Experience:
Published: 2026-03-30
Application Deadline: 2026-04-29
Education:
Bachelor’s degree in any discipline
Requirements:
Skills Required:
Additional Requirements:
Previous experience in customer service or travel industry preferred
Strong communication and interpersonal skills
Good spoken English proficiency
Basic computer skills (MS Office)
Ability to multitask and work under pressure
Customer-focused mindset with problem-solving ability
Note: Experience will be given preference
Responsibilities & Context:
Job Context:
Naria holidays is a leading travel agency in Bangladesh, committed to delivering seamless and memorable travel experiences. As a Customer Care Executive, you will be responsible for ensuring excellent client service, handling inquiries, and maintaining strong customer relationships through professional communication and support.
Job Responsibilities:
Handle customer inquiries via phone, email, social media, and in-person
Provide accurate information about travel packages and services
Assist clients with booking, changes, and follow-ups
Resolve customer complaints efficiently and professionally
Coordinate with internal teams for smooth service delivery
Maintain customer records and feedback
Ensure high levels of customer satisfaction
Job Other Benifits:
Salary Based on experience
Festival Bonus: 2 (As per company policy)
Additional Benefits: Mobile Bill, Launch Facility
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
