Case Management Coordinator

Job Description

Title: Case Management Coordinator

Company Name: Community Development Centre-CODEC

Vacancy: 01

Job Location: Noakhali

Employment Status: Contractual

Educational Requirements:
∎ Master of Social Science (MSS) in Social Science, Social Work, Psychology

Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following business area(s): NGO

Job Responsibilities:
∎ In close collaboration with the Project Coordinator, CMC will play a lead role in developing a Detailed Implementation Plan (DIP) for each year and update quarterly. CMC will take a proactive role to support the design and technical delivery of Case Management interventions to the child survivors and children at-risk of Neglect, Abuse, Exploitation and Violence.
∎ CMC will build and maintain strong communication with the respective sector as well as other humanitarian agencies working with Case management and also with government authorities.
∎ Assist to conduct initial (rapid) assessments for CP cases and prioritize them according to the risk level through Case Management Officer and Case Manager and ensure the case management process of each case.
∎ CMC will supervise to provide outstanding support in UNHCR assessment cases and BID cases.
∎ Technical guidance to Case Manager and Case Management Officer to develop an individual action plan for each child that responds to needs addressed in initial and comprehensive assessments and seek the support of the Case Management.
∎ Assisi to provide necessary psychosocial and emotional support to the victim of violence, and children in crisis to boost up their confidence and develop resilience in challenges.
∎ Regularly follow up on the assigned case to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
∎ Assist to update the profile of children and case management file at the center and make a follow-up of referral case.
∎ Responsible to arrange case conferences for complex cars and ensure children receive multidisciplinary support.
∎ She/he will manage cases in line with CSP, SOPs, CPMS, Inter-agency Case Management Guideline and other related guidelines.
∎ She/ He will ensure confidentiality and the guiding principles of Case Management.
∎ She/ He will manage/Support any severe or special cases identified by the project Case Management team and report to the higher management as well as donor agency.
∎ Submit monthly work plan and accomplishment report to Project Coordinator.
∎ Ensure the work plan, analyze the accomplishment report and provide required feedback to the Case Manager.
∎ Ensure all logistic support to the case management team.
∎ C.2. Monitoring & Supervision:
∎ CMC will closely supervise the Case Management team with an effective team-building strategy.
∎ CMC will monitor and evaluate the regular activities of Case Managers, Case Management Officer and Case Management Volunteers.
∎ CMC will monitor and provide appropriate support to the identified vulnerable children and families through a regular home visit, providing guidance, advice and emotional and psychosocial support and referrals on time.
∎ CMC will be responsible to supervise in case of documentation both in the CPIMS+ and the case file.
∎ Assist IMS in ensuring quality data according to child profile both in the CPIMS+ and hard documentation.
∎ CMC will regularly update to Project Coordinator about the camp child protection situation based on data analysis and case management service providing information.
∎ Extensive field visits on Case Management activates close monitoring, minimum 3 days a week and provide hands-on support to the CM staff.
∎ Submit weekly progress report/field visit report to the project coordinator
∎ C.3. Reporting & Documentation:
∎ Assist Project Coordinator for qualitative reporting (Monthly/Quarterly/Yearly/ Event Report) to the Donor and 5W report to sub-sector.
∎ Submit Monthly Staff position to Project Coordinator.
∎ CMC will develop monthly case reports compiling from the reports provided by Case Managers.
∎ Capacity Development & training Conduction:
∎ Identify training needs and develop a yearly training plan.
∎ Capacity-building training conduction for CP staff and case management volunteers.
∎ Support Project Coordinator in identifying, designing, facilitating training on Case Management.
∎ Conduct camp-based capacity building training with community people, CBCPC, Community leaders and stakeholders on Case Management.
∎ She/ He will develop different schedules, modules and guidelines according to the project needs.
∎ Coordination & representation:
∎ Agree to comply with CODEC code of conduct and ensure child safeguarding standards are upheld.
∎ Adhere to and ensure the team under her/his responsibility follows CODEC administrative and logistic regulations and procedures.
∎ Attend all coordination meetings and share meeting results/findings to the management. Ensure effective coordination through attending all meetings, workshops, training and forums in sector-level such as CP-GVB, CP -Other Sector, CMTWG, PSEA, etc and represent the organization and update the Project Coordinator about the new decision
∎ Maintain good communication with UNHCR field team and Stakeholders to adhere the child protection concern.
∎ Attend Camp level Coordination meeting
∎ Undertake all other duties that may be determined by the organization and that are compatible with the job.
∎ Arranged monthly coordination meeting with whole CP staff with the collaboration of Project Coordinator.
∎ Attend in weekly meeting at Prevention and response team.
∎ Ensure the safety of team members (in respect to Prevention of sexual exploitation and abuse - PSEA) from any harm, abuse, neglect, harassment and exploitation to achieve the programme's goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Additional Requirements:
∎ Age 30 to 45 years
∎ Only females are allowed to apply
∎ Knowledge of local language will be preferred
∎ Strong in English and capable to write quality report in English will be necessary
∎ Strong ability in problem solving and decision-making.
∎ Planning, budgeting, and financial management skills
∎ Team building, HR management skills
∎ Supportive supervision and motivation skill.
∎ Skilled in documentation, facilitation, presentation & reporting.
∎ Computer (MS word, excel, PowerPoint, email, internet etc ) knowledge
∎ Strong report writing skills both Bangla and English
∎ The working location will be at Bashanchar

Salary: Tk. 85000 (Monthly)

Job Source: Online Job Posting.

Application Deadline: 9 Aug 2022

Company Information:
∎ 4 Aug 2022
∎ Community Development Centre-CODEC
∎ Address : Plot-02, Road-02, Lake Valley R/A, Hazi Jafor Ali Road, Foy's Lake, Khulshi, Chattogram, Bangladesh.
∎ Web :
∎ Business : CODEC is a National NGO, working with the disadvantage coastal and fisherflok communities for their socio-cultural and economic development.

Category: NGO/Development

Similar Jobs

Project Officer (CFS Manager), Child Protection, HCMP

Bangla Job

Bangla Job

Bangla Job

Bangla Job

Mental Health Coordinator

C19 RM Coordinator

Deputy Country Director, Bangladesh

Education Project Assistant (Re-Advertisement)

Education Technical Officer (Re-Advertisement)

Finance and Admin Officer (Re-Advertisement)

Project Coordinator (Re-Advertisement)

Sub Assistant Engineer, TMSS

Project Development Specialist (Project & Design Advisor), FSN – 11

Rehabilitation Officer

Supply Chain and Operations Coordinator

Bangla Job

Assistant Project Officer - Helpdesk EV, General Food Assistance (GFA)

Program Officer-Basic Education


Regional Accountant

Project Coordinator


Medical Doctor Supervisor

Advocacy & Communications Manager Bangladesh

Technical Assistant - Cutting, AAF, HCMP

Project Officer - Bangladesh

Field Facilitator - Building Resilience through CIDRR

Field Facilitator - CIDRR Coastal

ISCG Associate Access Coordinator

CPiE (Child Protection in Emergency) Lead

PSS Manager (Re-advertisement)

Protection Manager

Field Facilitator

District Coordinator

Upazila Supervisor (US)

Monitoring Officer (MO)

CBCP Specialist

District Team Leader (DTL)

Project Manager - BMZ