Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Lowkia

Vacancy: 10

Age: 18 to 30 years

Job Location: Dhaka (Banasree)

Salary: Tk. 111111 - 111111 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, BPO/ Data Entry Firm, Call Center

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, BPO/ Data Entry Firm, Call Center

• Age 18 to 30 years

• Languages: English, Hindi, Arabic

Work Hours: 11:00 AM – 8:00 PM

• Location: Rampura Banasree, Dhaka

Position Overview

• Age Requirement: 18–30 years.

• Full-time, office-based role with commission-based pay structure and attractive incentives.

Key Responsibilities

• Make outbound calls to USA, Canada, and UAE customers using structured scripts.

• Understand customer needs, clarify issues, research solutions, and provide accurate responses.

• Sell services/products over the phone while adhering to company guidelines and compliance.

• Maintain accurate and updated records in the call center database.

• Meet and exceed personal and team qualitative & quantitative targets.

Requirements

• Minimum High School Diploma or Bachelor’s degree.

• Excellent English communication skills (spoken & written).

• Fluency in Hindi/Arabic is an added advantage.

• Strong persuasion and closing ability over calls.

• Professional phone etiquette; self-motivated, adaptable, and target-driven.

• Basic computer literacy (MS Word, MS Excel, Email).

• Willing to undergo a 3–6 month probation period (performance-based).

• Prior call center/telemarketing experience preferred but not mandatory.

Desired Qualities

• Strong client convincing capability.

• Team player with strong interpersonal & organizational skills.

• Ability to multitask and manage calls under pressure.

• Target-oriented, persuasive, and punctual.

Compensation & Benefits

• Commission-based pay structure with attractive performance incentives.

• Weekly 2 holidays; fully subsidized lunch; tea & coffee facility.

• Festival bonuses (2 after probation); attendance bonus (BDT 3,000)

•Salary review every 3 months; guaranteed on-time payouts.

• Exclusive sales/telemarketing training by consultants.

• Annual retreats, events, and occasion celebrations.

• Career growth opportunities, promotion to Team Leader or Sales Manager.

Application Process

• Send your CV (Video CV strongly encouraged) to: Bdjobs or contact@lowkia.com

Address: House 124, Road 16, Block C, Rampura Banasree, Dhaka • © Lowkia