Title: Call Center Executive
Company Name: Lowkia
Vacancy: 10
Age: 18 to 30 years
Job Location: Dhaka (Banasree)
Salary: Tk. 111111 - 111111 (Monthly)
Experience:
• Languages: English, Hindi, Arabic
Work Hours: 11:00 AM – 8:00 PM
• Location: Rampura Banasree, Dhaka
Position Overview
• Age Requirement: 18–30 years.
• Full-time, office-based role with commission-based pay structure and attractive incentives.
Key Responsibilities
• Make outbound calls to USA, Canada, and UAE customers using structured scripts.
• Understand customer needs, clarify issues, research solutions, and provide accurate responses.
• Sell services/products over the phone while adhering to company guidelines and compliance.
• Maintain accurate and updated records in the call center database.
• Meet and exceed personal and team qualitative & quantitative targets.
Requirements
• Minimum High School Diploma or Bachelor’s degree.
• Excellent English communication skills (spoken & written).
• Fluency in Hindi/Arabic is an added advantage.
• Strong persuasion and closing ability over calls.
• Professional phone etiquette; self-motivated, adaptable, and target-driven.
• Basic computer literacy (MS Word, MS Excel, Email).
• Willing to undergo a 3–6 month probation period (performance-based).
• Prior call center/telemarketing experience preferred but not mandatory.
Desired Qualities
• Strong client convincing capability.
• Team player with strong interpersonal & organizational skills.
• Ability to multitask and manage calls under pressure.
• Target-oriented, persuasive, and punctual.
Compensation & Benefits
• Commission-based pay structure with attractive performance incentives.
• Weekly 2 holidays; fully subsidized lunch; tea & coffee facility.
• Festival bonuses (2 after probation); attendance bonus (BDT 3,000)
•Salary review every 3 months; guaranteed on-time payouts.
• Exclusive sales/telemarketing training by consultants.
• Annual retreats, events, and occasion celebrations.
• Career growth opportunities, promotion to Team Leader or Sales Manager.
Application Process
• Send your CV (Video CV strongly encouraged) to: Bdjobs or contact@lowkia.com
Address: House 124, Road 16, Block C, Rampura Banasree, Dhaka • © Lowkia
| University | Percentage (%) |
|---|---|
| National University | 7.25% |
| Dhaka Polytechnic institute | 1.81% |
| University of Dhaka | 1.45% |
| American International University Bangladesh (AIUB) | 1.27% |
| Jahangirnagar University | 1.09% |
| East West University | 0.91% |
| Northern University Bangladesh | 0.91% |
| Sonargaon University | 0.91% |
| Eden Mohila College | 0.91% |
| Southeast University | 0.91% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 96.20% |
| 31-35 | 0.36% |
| 40+ | 0.18% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 38.77% |
| 20K-30K | 24.64% |
| 30K-40K | 7.97% |
| 40K-50K | 5.07% |
| 50K+ | 23.55% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.34% |
| 0.1 - 1 years | 17.57% |
| 1.1 - 3 years | 28.44% |
| 3.1 - 5 years | 12.86% |
| 5+ years | 9.78% |