Job Description

Title: Call Center Associate(Night Shift)

Company Name: Clarex Ltd

Vacancy: 10

Job Location: Dhaka (DOHS Baridhara)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor’s degree in any discipline, BA Honors in English Students also can apply
∎ (Graduation In English, A & O Level-English medium students encouraged to apply)
∎ Skills Required: Accounting Data Entry, Data Entry, English typing, Fast typing skill, MICROSOFT OFFICE

Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Manage a large number of outbound calls to Foreign customers in a timely manner
∎ Applicants have to be fluent in English speaking and be able to work at night shift.
∎ Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
∎ Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.
∎ Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.
∎ Establishing data entry standards by continually updating filing systems to improve data quality.
∎ Addressing data inconsistencies by working with administrative staff to locate missing data.
∎ Attending to data queries and reporting any major data errors to management.
∎ Data entry according to time frame.
∎ Adhering to best data management practices and maintaining a high standard of accuracy and efficiency.
∎ Appeal against denial issues.
∎ Able to earn a good review from clients with good conversation
∎ Convince and promise to the client in case they have a bad experience.
∎ Other works assigned by the management.

Additional Requirements:
∎ Age at least 18 years
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Snacks

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Oct 2023

Company Information:
∎ 20 Sep 2023
∎ Clarex Ltd
∎ Address : House#531/4, Lane#11, Baridhara DOHS, Dhaka-1206
∎ Business : ‘CLAREx’ Limited was incorporated under Registrar of Joint Stock Companies and Firms (RJSC) in Bangladesh. Established in September 2015.

‘CLAREx’ is a BPO/Outsourcing company to Corporates, Financial Institutions, Banks, Sovereign enterprises, Medical billing industry etc in the areas of Trade Finance Solution, Health industry, Feasibility Studies and Financing, Strategic advisory with an emphasis on End to End Solutions.



Category: Data Entry/Operator/BPO

: Fluent in English

Source: bdjobs.com

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