Title: Brand Manager (Courier Company)
Company Name: jp express
Vacancy: 2
Age: 18 to 45 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Bachelor’s degree in Marketing, Business Administration, Communication, Media, English or a relevant discipline.
Strong in communication and storytelling
Brand-conscious and detail-oriented
Creative but commercially minded
Strong in Bangla and English communication
Comfortable working with cross-functional teams
Able to convert business objectives into clear communication
Good at content planning and communication strategy
Proactive, organized and capable of managing multiple projects
We are looking for a Brand & Communication Specialist who can help build a consistent, professional and trustworthy brand presence across all customer and business touchpoints.
Develop and maintain JP Express’s brand identity, positioning and communication direction.
Ensure consistent brand messaging across Website, Facebook, Instagram, LinkedIn, YouTube, WhatsApp, Google Business and other communication channels.
Develop communication strategies for B2C, SME, Corporate and B2B audiences.
Plan and guide content that supports brand awareness, customer education, trust and business growth.
Create and maintain clear messaging for services, campaigns, offers and new business initiatives.
Work closely with Digital Marketing, Creative, Video, Sales, Customer Support and Management teams.
Develop communication materials for Sales & Customer Support teams, including company profiles, service presentations, FAQs, key messages and customer-facing materials.
Support communication and brand guidelines for the upcoming Agent Network.
Ensure agents and customer-facing teams communicate JP Express services accurately and professionally.
Identify communication gaps and improve how JP Express presents its services and value proposition to customers.
Help communicate JP Express’s experience, service capabilities, reliability and business development initiatives effectively.
Monitor brand communication quality and maintain consistency across online and offline touchpoints.
Contribute ideas for campaigns, customer education, corporate communication and brand-building initiatives.