BPO Operations Coordinator (Night Shift)

Job Description

Title: BPO Operations Coordinator (Night Shift)

Company Name: Lowkia

Vacancy: --

Age: 22 to 40 years

Job Location: Dhaka (Banasree)

Salary: --

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup

• Bachelor`s degree or equivalent experience preferred.
• Excellent English communication skills, both written and verbal is a MUST.

• 2 to 5 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup

• Age 22 to 40 years

• Strong technical aptitude and proficiency in using various software applications.
• Prior experience in a similar role within a BPO environment is highly desirable.
• Ability to work effectively in a fast-paced environment and meet deadlines. ❖ Detail-oriented with excellent organizational skills.
• Ability to adapt to changing priorities and multitask effectively.
• High level of professionalism, integrity, and discretion.

PLEASE DO NOT APPLY IF YOU DO NOT WANT TO WORK AT NIGHT SHIFT & ARE NOT FLUENT IN ENGLISH COMMUNICATION

Job Description: We are actively seeking a dynamic and motivated BPO Operations Coordinator to join our team. This position demands exceptional English communication skills, technical proficiency, and a proven track record in the BPO industry. As a vital member of our team, you will be responsible for executing various operational tasks with precision and efficiency.

Key Responsibilities:

• Demonstrate exceptional verbal and written communication skills in English, with the ability to convey ideas clearly and professionally.
• Exhibit proficiency in a range of technical tools and platforms, such as Google Workspace, Vendor Management Software (VMS), and CRM systems.
• Keep precise records, databases, and files while ensuring data integrity and confidentiality at all times.
• Demonstrate strong problem-solving abilities and efficiently resolve issues. Proactively anticipate needs and tackle challenges as they emerge.
• Work collaboratively with team members to streamline operations and enhance efficiency. Manage administrative tasks effectively and efficiently.
• Perform any tasks assigned by the Operational Team in accordance with the company`s needs.

Job Location: Dhaka (Avenue 3, Block : C, Banasree, Rampura)

Salary Range: Negotiable monthly, commensurate with experience. Full-time position with working hours from 8:00 PM to 4:00 AM or 7:00 PM to 3:00 AM, Monday to Friday. Weekend (Sat,Sun) Opportunities for professional development and growth. Drop-Off Facility Dinner Fully Subsidized Salary Review Yearly Two Festival Bonus