Title: Assistant Officer (IT)
Company Name: Southeast University
Vacancy: --
Age: 20 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
B. Sc in CSE/ CS/ EEE/ ETE
At least 2 years experience is required (Experience in an educational institution is preferred)
Strong knowledge of hardware, software and networking principles.
Excellent troubleshooting skills to diagnose and resolve technical issue quickly. collaborative spirit and ability to work well in a team-oriented setting.
strong verbal and written communication skills with the ability to handle support requests with patience and professionalism.
Provide support in the maintenance, repair, and upgrades of IT infrastructure, including servers, workstations and networking equipment.
Maintain accurate records of IT assets, support requests, and resolutions, ensuring effective tracking and reporting.
Provide IT related technical support for meetings, seminars, workshops, and other events.
Work closely with other IT team members to ensure cohesive operations and support for various projects
Oversee the installation, maintenance, and troubleshooting of the CCTV surveillance system to ensure security and proper functionality.
Provide support for network expansion, including troubleshooting issues related to connectivity, bandwidth, and hardware configuration.
Maintenance, and troubleshooting of the IP telephony system and turnstile systems for access control.