Title: Assistant Manager/Deputy Manager (Revenue Assurance)
Company Name: Dhaka Colo Limited
Vacancy: --
Age: 25 to 35 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Responsibilities:
Direct interaction with the selected clients in resolving receivables delinquencies.
Achieve the monthly collection targets set by the senior management.
Negotiate with the delinquent clients and take necessary action if consistent delinquency is observed and design customized solutions to optimize recovery and minimize losses.
Call/visit and make necessary communication with the customers to expedite the collection.
Ensuring professional relationships are established and maintained with clients & Collection Agents (If needed).
Preparing the collection executives’ activity report on daily basis to track, predict and monitor their performance & sharing with the senior management.
Working closely with Manager-Revenue Assurance to respond to the credit and collection concerns with existing and potential clients.
Assisting to deliver all sorts of collection communications, i.e.; letters, mails etc.
Assisting to prepare all sorts of collection reports.
Assisting to prepare documentation necessary to reconcile a customer account.
Assisting for continuous improvement of all aspects of credit & collection functions.
Assisting to bar/unbar the defaulter clients.
Assisting to provide the black listed / defaulter customers’ list to BTRC & time to time monitor.
Working closely with billing team to resolve the billing issues.