Application Support Officer (NGA RO)

Job Description

Title: Application Support Officer (NGA RO)

Company Name: Campora (Student Recruitment B2B Business)

Vacancy: 1

Age: 20 to 24 years

Job Location: Dhaka (Banani)

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Educational Technology (Edtech) Startup

• Bachelor/Honors

• At most 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Educational Technology (Edtech) Startup

• Age 20 to 24 years

Essential Skills & Experiences:

• Fluent in both spoken and written English.
• Identifying, and managing new and existing clients
• Managing the CRM system; whilst ensuring all relevant customer data is processed onto the system accurately
• Proficient in Microsoft Word, Excel & PowerPoint
• Team player with excellent problem-solving skills
• Target-driven and capable of working within a fast-paced environment
• Good cultural awareness, and confidence working with students/colleagues/partners from around the globe.
• Ability to self-motivate and self-manage your own student portfolio through positive relationship management.
• Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy.

About Campora:

Campora is a UK-headquartered EdTech business providing industry-leading solutions for study abroad agencies and the higher education (HE) industry around the world. Our goal is to provide solutions to our clients to streamline their day-to-day operations through effective use of knowledge, systems and technology. Our mission is to build a platform that will become a complete ecosystem for the sector. The vision is to provide world-class technology solutions that streamline all aspects of the international student recruitment and admissions journey for prospective students, study abroad agents and educational institutions.

About You:

We are looking for a dynamic professional with exceptional interpersonal, customer service, and communication skills. As the ideal candidate, you will demonstrate enthusiasm and confidence in engaging with students, their families, and educational institutions. You should possess a comprehensive understanding of the education sector and its current trends, along with experience in consultation and/or sales, preferably within an educational context. Strong self-motivation and the ability to work independently are essential, as well as excellent time management skills with a proven track record of prioritizing tasks to meet deadlines. Additionally, you should be detail-oriented, ensuring accuracy and thoroughness in all aspects of your work.

Job Responsibilities:

As an Application Officer, your primary responsibility is to support students through the university application process. You will review students' applications against admission requirements specified by colleges and universities, ensuring all criteria are met. Collaborating closely with partner institutions, you'll work to resolve any application issues that arise and submit high-quality applications on behalf of students. You should keep detailed student files, handle diverse inquiries, and manage applications for both admission and visas. You will research relevant colleges, universities, and courses within given timeframes, gathering information to support student decisions. Working across internal and external teams, you'll verify and maintain accurate entry requirements and intake information to optimise student outcomes. Keeping the system updated with application outcomes is a critical aspect of your role. You will also assist students with course-related inquiries and requirements, guiding them through every step of their application journey.

• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

We have Rota in of 1 & 2 weekly holidays based on workload