Telemarketing Executive

Job Description

Title: Telemarketing Executive

Company Name: Direct Fresh Limited

Vacancy: 10

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Marketing, Tele Marketing, telesales
∎ The applicants should have experience in the following business area(s): E-commerce, Food (Packaged)/Beverage, Telecommunication

Job Responsibilities:
∎ Setting sales targets for the organization.
∎ Assigning tasks to the Telemarketers to achieve sales objectives.
∎ Communicating with the customers via cold calling and email marketing.
∎ Explaining the products and services to the customers.
∎ Writing scripts with all information required to understand the products.
∎ Resolving customer complaints and doubts.
∎ Attending meetings with the sales team.
∎ Answering prospective customer’s calls as and when required.
∎ Preparing the sales reports for future reference.
∎ Create a customer database with all the required information.

Additional Requirements:
∎ Age at least 21 years
∎ Only females are allowed to apply
∎ Working experience as a Telemarketing Executive or a similar position in the Sales department.
∎ Strong knowledge and understanding of Customer Relationship Management.
∎ Excellent verbal and written communication skills.
∎ Understanding of sales and marketing principles.
∎ Excellent convincing and negotiation skills.
∎ Ability to work on weekends and holidays as well.
∎ Ability to handle customer’s complaints in a professional manner.

Salary: Tk. 12000 - 18000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Oct 2021

Company Information:
∎ 12 Sep 2021
∎ Direct Fresh Limited
∎ Address : AWR NIB Tower, Plot # 99, Road # 11, Block # C, Banani, Dhaka-1213.
∎ Web : www.directfreshbd.com
∎ Business : Direct Fresh Ltd (DFL) is a 6-years-old company registered in Bangladesh that has emerged as a 360° food solution provider for the institutional and the retail customers in Bangladesh. The company is currently catering to 40+ local and International customers, delivering to over 100+ distribution points. In a nutshell, DFL Imports/trades/produces food products, operates using its own processing, logistics and distribution channel and delivers/retails the product to the customers directly.

Category: Customer Support/Call Centre

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