Experience
- At most 2 years
- The applicants should have experience in the following business area(s): Business-to-Business (B2B) Software and Services Startup
Requirements
- At most 2 years
- The applicants should have experience in the following business area(s): Business-to-Business (B2B) Software and Services Startup
Skills Required
Additional Requirements
- Age 20 to 40 years
- Only Male
0–2 year of experience in Technical Support, Customer Support, IT Support, or a related field.
Freshers with good technical knowledge and communication skills are encouraged to apply.
Basic understanding of software, troubleshooting, and computer operations.
Good communication and customer-handling skills.
Willingness to visit customer locations around Dhaka when required.Ability to work independently and as part of a team.
Primarily client visits within Dhaka.
Responsibilities & Context
Are you a tech-savvy and customer-focused individual who enjoys troubleshooting and helping people?
ChillyPOS, a modern Point-of-Sale (POS) software for restaurants and retail businesses in Bangladesh, is looking for a motivated Technical Support & Operations Executive to join our growing team.
Key Responsibilities
Install and configure POS software and related devices at client locations.
Set up printers, drivers, and other necessary hardware and software.
Visit client locations for POS installation, setup, and operational support.
Provide technical support and troubleshoot basic hardware, software, and connectivity issues.
Guide clients on using the POS system and its related devices.
Coordinate with clients to ensure smooth system operation and resolve reported issues.
Provide remote support when on-site visits are not required.
Job Other Benifits
- Mobile bill
- Festival Bonus: 2
Performance Bonuses
Yearly Salary Review
Travel Allowance
Mobile bill