Skill Development Training Opportunity

Job Description

Title: Skill Development Training Opportunity

Company Name: Impel Service Solutions Limited

Vacancy: 150

Job Location: Dhaka (Uttara)

Employment Status: Full-time, Part-time, Contractual

Educational Requirements:
∎ Diploma/ Bachelor/ Master's degree from any reputed local or foreign university.
∎ Minimum Graduate/ Diploma/ Degree in any discipline from government approved university/ institution.Dependent of freedom fighters (their child), indigenous/ ethnic people, female, disabled, economically insufficient people are highly encouraged to apply

Job Context:
∎ The Skills for Employment Investment Program (SEIP) supports Bangladesh Government`s plan to arrange a system for supplying sufficient number of skilled manpower to priority economic growth sectors by 2021. Bangladesh Association of Call Centers and Outsourcing (BACCO www.bacco.org.bd) fits rightly with SEIP`s theme of supplying skilled manpower to priority economic growth sectors.
∎ Impel Service & Solutions Limited (ISSL), a Bangladesh Association of Call Center & Outsourcing (BACCO) member and one of the SEIP-BACCO Training Providers is providing extensive training program on "Skill Development" for free under `Skills for Employment Investment Program (SEIP) Project which is jointly funded by Bangladesh Government and Asian Development Bank.
∎ Currently Enrollment is going on for
∎ Professional Customer Service
∎ Professional Back Office Service

Job Responsibilities:
∎ Training Offered:
∎ Professional Customer Service (Effective Communication Skill, Sales Skill and Psychometric, Overview of BPO and Contact Center, Geographical Overview etc.)
∎ Professional Back Office Services (Basic Computing, Office Application, Digital Marketing, Photoshop etc.)
∎ Attractive Features of the Training:
∎ The training will be a part of your skill improvement and career development process.
∎ Duration of the training will be 2.5 months (Total-220 hours-weekly 5 days)
∎ Attractive and value adding professional business communication course in English provided by internationally reputed training provider.
∎ Certificate will be provided to successful trainees which will add value to participants career profile.
∎ Trainees attending 90% class will be paid conveyance allowance @ of Taka 100/day through trainees' mobile banking account.
∎ Light snacks will be provided during training.
∎ After successful completion of the training we will facilitate Job Placement for deserving candidates
∎ Special advantages will be provided for people with disabilities, members of ethnic minority, and socially and economically disadvantaged people. In case of physically challenged people, we will take measures and ensure their accessibility by relaxing educational qualification (if needed).
∎ Females are encouraged to apply.

Additional Requirements:
∎ Age 18 to 36 years
∎ Both males and females are allowed to apply
∎ Dependent of freedom fighters (their child), indigenous/ ethnic people, female, disabled, economically insufficient people are highly encouraged to apply
∎ Documentation Requirement :
∎ Post Graduation/ Graduation/ Diploma Certificate or Mark-sheet or Full Transcript (2 Copy Photocopy)
∎ NID (3 Copy's Photocopy)
∎ Updated CV (1 Copy)
∎ Passport Size Photo (4 Copy's)

Compensation & Other Benefits:
∎ Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing Certification in authorization under Skills for Employment Investment Program, Ministry of Finance from Bangladesh Association of Call Center & Outsourcing Certified trainees will be placed in different service sectors as per opportunities.

Application Deadline: June 27, 2019

Company Information:
∎ Impel Service & Solutions Limited
∎ Address : House # 71 Road # 7 Sector 4 Uttara
∎ Web : www.issl.com.bd
∎ Business : Impel Service & Solutions Limited (ISSL) is serving since last 6 years as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of service and solutions for domestic & international markets with superior quality considerations. The key proposition of our process are quality centric structures maintaining high information security for our clients, state of the art infrastructure and reporting process and high-end resource development strategy. We believe in building steady and long term relationships as a service partner through providing all-in-one BPO support and solutions.

ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.

Our core expertise lies on Call Center Service & Solutions, Back Office Service, Digital Content Management, Training and HR Sourcing, Software & Apps. Development.

Category: Education/Training