Service Coordination Executive (Construction Equipment)

Job Description

Title: Service Coordination Executive (Construction Equipment)

Company Name: ACI Motors Limited

Vacancy: 1

Job Location: Dhaka (Tejgaon Industrial Area)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Mechanical Engineering

Experience Requirements:
∎ 1 to 3 year(s)

Job Context:
∎ ACI Motors is one of the most growing subsidiaries of ACI Limited. We have Agricultural Machinery, Infrastructural Development Machinery, Automobiles (Yamaha & Foton) & other machinery in our product line.
∎ Construction Equipment unit of ACI Motors distributes machinery such as Excavator, Loader, Crane, Concrete Machinery, and other infrastructure development equipment of globally recognized brands, such as; KOBELCO, AJAX, LOVOL & CASE.
∎ Service Coordination Executive will be responsible for ensuring proper after-sales service operations of the construction equipment team.
∎ Website: acimotors-bd.com
∎ Facebook: www.facebook.com/acimotorsltd/

Job Responsibilities:
∎ Establish and execute a proper customer feedback system and ensure customer satisfaction.
∎ Ensure proper communication with service engineers and technicians and provide necessary logistics support.
∎ Coordinate with marketing/sales team of construction equipment division and work closely with support departments (Finance, commercial, supply chain, HR, and other departments) on day to day operations works.
∎ Plan and arrange service campaigns and perform service marketing activities.
∎ Claim warranty to the principal with proper documentation.
∎ Visit the Field frequently to ensure customer as well as field forces satisfaction.
∎ Prepare and submit all scheduled reports, tour reports, and expense bills.

Additional Requirements:
∎ Age 21 to 32 years
∎ Sound technical knowledge.
∎ High communication and social skills.
∎ Sound skills in MS Office.
∎ Experience in after-sales service dept. of Automobile/Construction Equipment will be an added advantage.

Salary:
∎ Other benefits will be provided as per policy.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Profit share, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Leave Fare Assistance (LFA)
∎ Transport (Pick & Drop)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 May 2022

Company Information:
∎ 28 Apr 2022
∎ ACI Motors Limited
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Engineer/Architect

: Please read the job description and requirements carefully.