Service Coordination Executive-(Agri Machinery)

Job Description

Title: Service Coordination Executive-(Agri Machinery)

Company Name: ACI Motors Limited

Vacancy: Not specific

Job Location: Dhaka (Tejgaon Industrial Area)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Mechanical Engineering
∎ Skills Required: Highly interpersonal and communication skills

Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s): Mechanical Engineering
∎ The applicants should have experience in the following business area(s): Automobile
∎ Freshers are also encouraged to apply.

Job Context:
∎ ACI Motors Limited, one of the subsidiaries of ACI, deals in Automobile & Agri-machineries such as; Motorcycle, Tractor, Power Tiller, Harvester, Diesel Engine, Pump, Generator and Construction Equipment.
∎ We have a strong market position in motorcycle unit by creating a positive impact on young minds with our world-class brand `Yamaha`. Yamaha has a strong market position in 150cc segment with its premium products; i.e. R15, MT15, FZS. Yamaha also provides alternative options to its customers with Saluto (125 cc), Scooter.
∎ For more information please visit http://www.acimotors-bd.com

Job Responsibilities:
∎ Establish and maintain a proper customer feedback system.
∎ Maintain service software and properly monitor the field service team.
∎ Plan and execute service promotional activities.
∎ Communicate with foreign principals in service & product-related issues and claim warranty with proper documentation.
∎ Prepare and submit spare parts bills & quotations.
∎ Ensure proper follow-up in spare parts delivery.
∎ Ensure proper support for the field service team by providing logistic support and processing TA/DA bills and other bills timely.
∎ Prepare various service reports and different analyses of data for smooth operations.
∎ Visit customers frequently to ensure both customer's and the field force's satisfaction.
∎ Ensure proper coordination among marketing, sales, and after-sales service team.

Additional Requirements:
∎ Age at most 32 years
∎ Sound technical knowledge.
∎ High communication and social skills.
∎ Intention to develop career in Motorbike industry.
∎ Sound skills in MS Office software.
∎ Flexibility to travel extensively throughout the country for office tours.
∎ Experience in after-sales service dept. of Automobile will be an added advantage.

Salary:
∎ Negotiable
∎ Other benefits will be provided as per policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Oct 2023

Company Information:
∎ 24 Sep 2023
∎ ACI Motors Limited
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Engineer/Architect

: Please read the job description and requirements carefully.