Service Coordination Executive

Job Description

Title: Service Coordination Executive

Company Name: ACI Motors Limited

Vacancy: Not specific

Job Location: Dhaka (Tejgaon Industrial Area)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Mechanical Engineering

Job Context:
∎ ACI Motors is one of the most growing subsidiaries of ACI Limited. We have Agricultural Machinery, Infrastructural Development Machinery, Automobiles (Yamaha & Foton) & other machinery in our product line.
∎ ACI Motors is looking for two energetic and industrious mechanical engineers for the after-sales service team of Tractor and Infrastructure Development Machinery.

Job Responsibilities:
∎ Establish and maintain a proper customer feedback system.
∎ Maintain service software and properly monitor the field service team.
∎ Plan and execute service promotional activities.
∎ Communicate with foreign principals in service & product-related issues and claim warranty with proper documentation.
∎ Prepare and submit spare parts bills & quotations.
∎ Ensure proper follow-up in spare parts delivery.
∎ Ensure proper support for the field service team by providing logistic support and processing TA/DA bills and other bills timely.
∎ Prepare various service reports and different analyses of data for smooth operations.
∎ Visit customers frequently to ensure both customer's and the field force's satisfaction.
∎ Ensure proper coordination among marketing, sales, and after-sales service team.

Additional Requirements:
∎ Age at most 30 years
∎ Sound technical knowledge.
∎ High communication and social skills.
∎ Intention to develop career in Automobile/Agri machinery after-sales service industry.
∎ Sound skills in MS Office softwares.
∎ Flexibility to travel extensively throughout the country for office tours.
∎ Experience in after-sales service dept. of Automobile/Agri-Machinery/Construction Equipment will be an added advantage.

Salary:
∎ Negotiable
∎ Other benefits will be provided as per policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 26 Nov 2022

Company Information:
∎ 15 Nov 2022
∎ ACI Motors Limited
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Engineer/Architect

: Please read the job description and requirements carefully.