Service Center Manager
Job Description
Title: Service Center Manager
Company Name: Bandhu Social Welfare Society
Vacancy: 01
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Master of Social Science (MSS)
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Development organization
∎ The applicants should have experience in the following business area(s):
NGO
Job Responsibilities:
∎ Prepare workplan for the service centers according to project plan.
∎ Prepare workplan for networking and advocacy initiatives in consultation with Gender Diverse Population Working Group (GDPWG) focal point.
∎ Ensure quality implementation of intervention/activities through spending 40-50% time in the field in a routine manner and provide written feedback to all co-colleagues.
∎ Identify, Analyze and design
∎ Review the field monthly and quarterly progress reports, analyze the unachieved activities, take necessary measures for unachieved activities
∎ Evaluate the reasons for client flow both in field and center levels and advice Counsellor, volunteers of related field on the strategies for improving client flow both at the field and center especially when there is a low performance.
∎ Organize periodic meetings with all internal and external Bandhu service centers employees
∎ Staff Development and Capacity Building
∎ Oversee the facilitation and development of the outreach program strategy.
∎ Analyze staff capacity building area and design for further steps.
∎ Provide on the job training, coaching and mentoring to the project staff working in the field.
∎ Ensure that the staffs are kept abreast of the latest changes to the project strategies and activities.
∎ Explore training opportunity for training with the support of different working group and sectors.
∎ Monitoring and Evaluation
∎ Supervise activities of the Service center and ensure that the Service center’s staff achieve their targets
∎ Regular contracts with all Bandhu service centers specially GDP interventions for proper coordination and referral linkage.
∎ Guide and provide support to service center colleagues in coordinating the activities within different service centers
∎ Evaluate and assess the performance of the co-colleagues
∎ Monitor and supervise the activities of the Service center both program and finance
∎ Monitor and provide technical assistance to outreach activities
∎ Coordination, Liaison and Networking
∎ Work closely with the local government and elected bodies in Cox's Bazar, Ukhiya, and Teknaf.
∎ Plan and coordinate with Gender Diverse Population Working Group (GDPWG) at Cox’sBazar to ensure required support for the Gender Diverse Population (GDP) and other associated activities.
∎ Coordinate with deferent humanitarian sectors and working group in Cox’sBazar
∎ Participate deferent government, sector’s and working group’s meeting inside and outside of camps.
∎ Coordinate CiC office and site management office at the camp areas.
∎ Liaison with District Commissioner office, RRRC, Civil Surgeon office, police Super office and Social Service office, UNO and Police stations.
∎ Coordinate with different GBV, Health and MHPSS service providers and organization inside and outside of the camps.
∎ Coordinate with USAID other projects personnel in Cox’sBazar
∎ Reporting
∎ Prepare various progress reports, event report, monthly, quarterly, annual report to submit RRRC, Respective Camps, Civil Surgeon, Health sector, MHPSS, USAID donors and other stakeholders.
∎ Maintain all program registers, documents, reports, files, record and keep those in safe custody with maintaining confidentiality
∎ Assist Sr. Project Manager and team leader to prepare all kinds of programmatic report as and when required.
∎ Finance & Administration
∎ Maintain Petty cash in regular basis
∎ Maintain and properly allocates fixed assets of the Service Center
∎ Submit monthly staff information to respective department
Additional Requirements:
∎ Age at most 40 years
∎ Technical skill required:
∎ Excellent speaking and writing skills both English and Bangla including typing.
∎ Good knowledge in the utilization of Microsoft Office programs
∎ Acceptance and cordial interaction with a diverse population
∎ Ability to interact professionally with diverse population and must have efficiency in local language
∎ Ability to work within a team
∎ Demonstrate project management skills
∎ Having analytical skills and able to plan, evaluate and meet deadlines
∎ Sound knowledge on Gender Diverse Population and Rohingya refugees
∎ Management framework knowledge and strong Managerial capacity.
∎ Ability to move frequently at project sites.
Salary: Tk. 65859 (Monthly)
Compensation & Other Benefits:
∎ Weekly 2 holidays, Mobile bill, Insurance
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Dec 2022
Company Information:
∎ 15 Dec 2022
∎ Bandhu Social Welfare Society
∎ Address : 99 Kakrail, Dhaka-1000
∎ Web : www.bandhu-bd.org
∎ Business : A National NGO working on Health, Health Rights and Human Rights of the minorities population in Bangladesh
Category: NGO/Development
: Bandhu invites applications from qualified individuals through "Bandhu Job Application Form" is available under career section of Bandhu website at https://www.bandhu-bd.org/category/career Please note that only applications filled in Bandhu format will be considered. Please email to hr@bandhu-bd.org the application (in Bandhu Job application format) on or before December 25, 2022. "Bandhu has a non-negotiable policy of ZERO TOLERANCE towards safeguarding. All employees are expected to abide by the Code of Conduct, Protection from Sexual Harassment Exploitation and Abuse (SHEA), Child Protection Policy, and Gender policy of Bandhu."Individuals from minority groups (Third Gender), indigenous groups and persons with disabilities are especially encouraged to apply. All applications will be treated with the strictest confidence.
Deadline Expired on 25th Dec 2022
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