Senior Executive / Executive - IT

Job Description

Title: Senior Executive / Executive - IT

Company Name: A 100% Export Oriented Garments Company

Vacancy: 1

Age: Na

Job Location: Dhaka (DOHS Banani)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies, Buying House, Textile

• Bachelor of Science (BSc) in Computer Engineering, Computer Science, Information Technology

• At least 3 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies, Buying House, Textile

• Only Male

• Must demonstrate a strong willingness to take on challenges and work effectively under pressure.

• Ability to provide effective support to management and respond to management requirements professionally.

• Must be proactive and prompt in identifying issues and resolving problems.

• Must take full ownership of assigned responsibilities and ensure timely, quality-driven completion of tasks.

We are looking for a proactive and technically capable Executive – IT for our Head Office to manage day-to-day IT operations, provide technical support to employees, maintain IT infrastructure, and ensure smooth and secure operation of hardware, software, networks, and other IT systems.

• Proficient in SEO and Digital Marketing, including managing LinkedIn profiles, Facebook pages, Youtube and company websites to enhance online visibility, audience engagement, and brand awareness.

• Provide day-to-day technical support to users for hardware, software, and IT-related issues like Systems & E-mail troubleshooting/User Support.

• Network switch configure and troubleshooting and network device daily log check.

• Hardware installation and troubleshooting and network device daily log check.

• Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.

• Monitor and maintain LAN, WAN, Wi-Fi, internet connectivity, and network devices.

• Manage user accounts, access rights, email accounts, and other IT services.

• Troubleshoot operating systems, applications, networking, and connectivity issues.

• Maintain IT assets, inventory, documentation, and service records.

• Support CCTV, biometric attendance, IP phones, and other IT-enabled systems.

• Ensure regular backup of critical data and assist in data recovery when required.

• Monitor system performance, security, antivirus, and software updates.

• Coordinate with internet, software, hardware, and other IT service providers.

• Assist in implementing IT policies, procedures, and security standards.

• Support IT projects, system upgrades, software implementation, and office setup/migration.

• Maintain proper documentation of network diagrams, configurations, licenses, and IT assets.

• Ensure timely resolution of user complaints and IT-related service requests.

• Provide IT support during meetings, events, presentations, and other corporate activities.

• Perform any other IT-related duties assigned by management.

• Provident fund,Mobile bill
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Excellent career growth opportunities

• Professional corporate environment