Experience
- At least 2 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop, Catering, Bar/Pub
Education
- Bachelor/Honors
Requirements
- At least 2 years
- The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop, Catering, Bar/Pub
Additional Requirements
- Age At most 35 years
Responsibilities & Context
Designation:
Sales Executive
Department:
Sales and Marketing
Reports To:
Asst. Director of Sales & Marketing
Purpose:
To achieve Hotel revenue, profit and customer satisfaction goals by negotiating group business and coordinating the execution of the business with other departments.
CONSTITUENTS
§ Guests
§ Employees
§ Hotel Owners
§ Brand Management Team
§ Vendors
§ Meeting planners, corporate customers
INDICATORS OF SUCCESS
§ Achievement of customer satisfaction goals
§ Achievement of financial goals (GOP, Sales Revenue)
§ Achievement of individual sales goals
AREAS OF RESPONSIBILITY
Participates in the development of the Hotel's sales and marketing strategies
Develops and implements strategies for achieving individual sales goals
Participates in presentations, trade shows and entertainment as required.
Achieve individual and team goals within assigned market segment.
Develops data and recommends programs to meet client needs.
Prepares proposals with the Director of Sales and Marketing that are geared to maximize profit while satisfying client needs.
Solicits files on a timely basis to confirm business.
Uses outside sales calls to solicit existing and new clients.
Contacts in-house customers to foster additional business, repeat bookings or referrals to other Brand Hotels.
Reviews individual goals on a quarterly basis; recommends and takes appropriate actions to achieve objectives in key result areas.
Maintains proper flow of information within the Hotel by reviewing sales work files of assigned accounts.
Communicates client requests to all departments in an effective and timely manner.
Assist to maximum occupancy on a daily basis by performing follow-ups on progress of group booking with Front Office.
Assists in the completion of monthly booking report.
Works under the direction of ADOSM to improve management decision making and critical evaluation of work activities.
REQUIREMENTS
§ Minimum one year hotel sales experience
§ Local market knowledge preferred
§ High school diploma required, bachelor’s degree preferred
§ Experience managing to brand standards
§ Able to collaborate effectively with other hotel employees and managers to ensure teamwork
§ Proficient computer skills including Microsoft Office suite
§ Strong verbal and written communication skills