Reservation Executive

Job Description

Title: Reservation Executive

Company Name: Air China

Vacancy: --

Age: At least 25 years

Job Location: Dhaka (Banani)

Salary: --

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Airline

• Bachelor of Business Administration (BBA)
• Masters
• Bachelor/Honors

• At least 3 years
• The applicants should have experience in the following business area(s): Airline

• Age At least 25 years

• Experience in airlines operating flight to Chinese destination will be given preference.

Job Context

Air China, the flag carrier of China, has started operations in Bangladesh, enhancing connectivity between the two countries. The airline is now hiring for various positions, offering opportunities to join a leading global airline, contributing to its growth and operations in Bangladesh.

Job Responsibilities

• Sales, Reservation & Ticketing·

• Handle day to day passengers (walk in and over phone)·

• Track and monitor company targets·

• Develop client relationships·

• Exercise tele sales & handle customer complaints

• Ability to handle telephone, hot line, e-mail, social Media inquiries.

• Checking qualification, eligibility of the applicants, follow destination countries, visa application processing system.

• Creating and managing customer, maintain visitors Database and Regular follow-up them.

• Prepare necessary documents, fill out forms and maintain files and record.

• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

• Acquiring the monthly revenue and profit target generated by the management.

• Design complete travel itineraries for clients.

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.

• Ability to handle unforeseen problems and complaints of clients and determine effective solution.