Regional Operations Manager - Logistics Market Place

Job Description

Title: Regional Operations Manager - Logistics Market Place

Company Name: Daraz Group

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Advance Excel, Logistics Management

Experience Requirements:
∎ 4 to 5 year(s)
∎ The applicants should have experience in the following area(s): Distribution, Transportation

Job Responsibilities:
∎ In partnership with Local LMP teams, devise the strategy of LMP expansion and support in shortlisting of the partners
∎ In partnership with key operational leaders within the organization implement the vision and business processes established for DEX operations.
∎ Drive continuous improvement and cost reducing innovation for every customer LMP partner while ensuring all their operations are staffed adequately.
∎ Oversee reporting on key metrics such as cost per package, delivery success rate percentages. Continually assess current service performance levels and trends and take timely action to remove performance barriers.
∎ Build a strong partnership with internal customers through regular and consistent professional communication, problem solving, and relationship building. Promote collaboration, coordination, and teamwork across organizational boundaries.
∎ Implement processes and controls to ensure delivery service meets or exceeds the expectations of our clients. Monitor customer satisfaction, address field issues, and manage performance to defined metrics, and drive the best productivity we can manage to. Drive improvement at the final mile based on training in the fields, and SOP compliance.
∎ Liaison between regional management and corporate functions to ensure internal process compliance as well as to ensure that field managers have the tools and assistance needed to be successful.
∎ Ensure all business activities are done in accordance with applicable federal, state and local laws, rules, and regulations meeting the highest quality standards.

Additional Requirements:
∎ Minimum 4-5 years of relevant experience of distribution, transportation or planning.
∎ Successful track record in Logistics Management in a fast-pace environment.
∎ Ability and willingness to travel up to 30% - 40%
∎ A proven track record of logistics processes, ability to develop and implement strategy and deliver sustainable improvement and results.
∎ Demonstrated ability to communicate, collaborate and influence cross-functionally; achieving results through formal channels and informal networks.
∎ Previous experience in budgetary and financial reporting experience is required with an understanding of how to analyze data.

Salary:
∎ Negotiable
∎ As per company policy

Application Deadline: March 31, 2020

Company Information:
∎ Daraz Group
∎ Business : Daraz is the leading online marketplace in South Asia, empowering tens of thousands of sellers to connect with millions of customers. Daraz provides immediate and easy access to 10 million products in more than 100+ categories and delivers more than 2 million packages every month to all corners of its countries. Daraz is a mall, a marketplace and a community for its customers. It is also a university for entrepreneurs, and every month it educates more than 5,000 new sellers on e-commerce operations. To overcome the logistics challenge in its markets, Daraz has built its own logistics company specifically designed for e-commerce operations - Daraz Express (known as DEX) - to raise the standards for the industry. Daraz is also helping existing and new logistics providers digitize. In 2018, Daraz was acquired by Alibaba Group, and is proud to carry its part of the mission to `make it easy to do business anywhere in the era of the digital economy`. As part of the Alibaba ecosystem, Daraz is leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in its markets.

Category: Commercial/Supply Chain

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