Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Consulting Firms, Call Center, Tour Operator, Immigration/Visa Processing
- Freshers are also encouraged to apply.
Education
- Secondary
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Consulting Firms, Call Center, Tour Operator, Immigration/Visa Processing
- Freshers are also encouraged to apply.
Additional Requirements
- Age At least 18 years
- Only Female
Responsibilities & Context
Welcome and greet clients, visitors, and guests professionally.
Handle incoming phone calls, emails, and client inquiries.
Provide basic information about visa processing, consultancy services, and documentation requirements.
Schedule appointments and coordinate meetings with visa consultants.
Maintain client records, appointment schedules, and visitor logs.
Receive, organize, and forward clients' visa-related documents to the concerned consultants.
Guide clients regarding required documents and direct them to the appropriate department.
Maintain a professional and organized reception and front desk area.
Coordinate with the sales and visa processing teams to ensure smooth client service.
Follow up with clients regarding appointments and service-related updates.
Maintain confidentiality of clients' personal information and documents.
Perform other administrative duties as assigned by management.
Maintain a professional appearance and wear formal dress at all times during office hours. Formal dress code is mandatory.