Title: Medical Advisor
Company Name: Medilink Global Bangladesh Ltd
Vacancy: 01
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Provide medical inquiries / investigations for Health Insurance Claims.
Provide medical advice / recommendation for Health Insurance Claims
Provide training related to medical terms and Critical Medical Cases to Claims and Customer Service Executives.
Provide medical claims analysis for statistical report purpose.
To maintain relationship with respective clients.
Processing of Cashless Requests & Health Insurance Claim Documents.
Proficient with medical terms & system.
Understanding of Policy terms & conditions & Various Protocols / Guidelines of Corporate Health Insurance.
Understanding of Claims adjudication / Claims Processing.
Maintaining & Ensuring Standard Operating Procedures & Protocols.
Disease Wise ICD & Procedure Coding.
Manage volumes effectively & efficiently to maintain Turnaround time of processing cases.
VIP Claims Processing and TAT Maintenance (If any)
Processing Error to be maintained. Identify improvement areas and propose ideas to improve operational efficiency, team morale within Claims & Customer Service Department scope of operation.
Claim Case Management / Cost Management.
Regular Correspondence with treating Doctors of Hospitals for any clarification.
Assist Head of Clams & Customer Service in the business planning and execution for service enhancement in line with Companies strategic and business priorities.
Any other tasks and responsibilities that is assigned by Management.