Manager - Training & Organizational Capability Development

Job Description

Title: Manager - Training & Organizational Capability Development

Company Name: Nagad Limited

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-05-11

Application Deadline: 2026-05-24

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Develop and execute the Annual Training Plan (ATP), conduct Training Needs Analysis (TNA), formulate training budgets, ROI frameworks, and align all L&D initiatives with HR Strategy & OD objectives.

• Design and implement competency-based functional, behavioral, leadership, classroom, e-learning, OJT, and blended learning programs including training materials, assessments, facilitator guides, gamification, and experiential learning methodologies.

• Facilitate leadership, communication, customer centricity, performance culture, and MFS operational training while leading Train-the-Trainer (TOT), induction, compliance, virtual, and hybrid learning programs through LMS and digital platforms.

• Identify, onboard, negotiate, and manage external vendors, consultants, business schools, and professional institutions while ensuring SLA compliance, partnership development, vendor evaluations, and annual rationalization processes.

• Measure training effectiveness using Kirkpatrick’s Four-Level Evaluation Model, track L&D KPIs, prepare impact reports for management, and continuously improve training quality through post-training analysis and behavioral impact assessment.

• Support competency framework design, succession planning, talent pipeline development, organizational learning, cross-functional capability-building, team effectiveness, culture-building, employee engagement, and change management initiatives aligned with transformation goals.

• Administer and optimize LMS operations, maintain training records, certification tracking, attendance, logistics, documentation, participant communication, and ensure cost-effective budget utilization with proper financial tracking and reporting.

• Support organizational design, job evaluation, role clarity, process improvement, performance appraisal, culture transformation, accountability, and workforce effectiveness initiatives in partnership with business leaders and OD functions.

• Provident Fund for long-term savings

• Mobile Bill

• 2 weekly holidays for work-life balance

• Comprehensive Health/Medical Insurance

• Festival Bonus (twice a year)