Manager, Service (Yamaha Motorcycles)

Job Description

Title: Manager, Service (Yamaha Motorcycles)

Company Name: ACI Motors Limited

Vacancy: 01

Age: at least 32 years

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 7 years
∎ The applicants should have experience in the following business area(s):Electronic Equipment/Home Appliances, Group of Companies, Automobile

Published: 8 Jul 2025

Education:
∎ B.Sc. in Mechanical/Electrical from a reputed university.
∎ B.Sc. in Mechanical/Electrical from a reputed university.

Requirements:

Additional Requirements:
∎ Age at least 32 years
∎ Experience in after-sales service from motorcycles industry is a must.
∎ Experience in after-sales service from motorcycles industry is a must.

Responsibilities & Context:
∎ Plan & monitor the nationwide service operations, achieve the service quality and Customer Satisfaction Index (CSI).
∎ Develop and expand service network including own service centers, dealer service centers and field service.
∎ Organize and develop nationwide service team including dealers’ staff and maintain the standard of service team.
∎ Process optimization for effecient service operations and maximize service revenue.
∎ Look after the spare parts sales/budget and assist in planning.
∎ Plan and organize service promotional activities.
∎ Deal with principal communications on technical issues.
∎ Yamaha Motorcycles Bangladesh is looking for a seasoned after-sales service professional who will look after the nationwide field service operations for Yamaha. Major Responsibilities are -
∎
∎ Plan & monitor the nationwide service operations, achieve the service quality and Customer Satisfaction Index (CSI).
∎ Develop and expand service network including own service centers, dealer service centers and field service.
∎ Organize and develop nationwide service team including dealers’ staff and maintain the standard of service team.
∎ Process optimization for effecient service operations and maximize service revenue.
∎ Look after the spare parts sales/budget and assist in planning.
∎ Plan and organize service promotional activities.
∎ Deal with principal communications on technical issues.

Skills & Expertise:

Compensation & Other Benefits:
∎ Gratuity, Profit share, Provident fund, Performance bonus, Medical allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ ACI Motors Limited

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 2 Aug 2025

Category: Engineer/Architect