Manager (Sales & Operation ) - IELTS

Job Description

Title: Manager (Sales & Operation ) - IELTS

Company Name: Well-known IELTS Study Center

Vacancy: --

Age: Na

Job Location: Bogura, Chattogram, Dhaka, Rajshahi, Sylhet

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): University, College, Multinational Companies, Public Relation Companies, Consulting Firms, Immigration and Education Consultancy Service, Law Firm, Overseas Companies, Immigration/Visa Processing

• Bachelor/Honors
• Masters

• 2 to 5 years
• The applicants should have experience in the following business area(s): University, College, Multinational Companies, Public Relation Companies, Consulting Firms, Immigration and Education Consultancy Service, Law Firm, Overseas Companies, Immigration/Visa Processing

*Key Responsibilities:

• Ensure monthly KPI targets are properly set, filled, tracked, and reviewed for branches, regions, and teams with timely reporting to management.

• Conduct regular training and performance reviews for counselors to improve sales skills, service quality, and product knowledge.

• Ensure effective use of CRM and reporting tools for accurate sales tracking, forecasting, and performance analysis.

• Maintain and monitor branch-wise, region-wise, and country-wise sales performance, ensuring achievement of monthly and quarterly targets while supporting sales planning, forecasting, corrective actions, and expansion initiatives aligned with organizational goals.

• Develop and execute short- and long-term sales strategies, growth initiatives, and operational improvements to ensure high customer experience standards.

• Plan, manage, and execute offline marketing activities including seminars, fairs, workshops, and field promotions to ensure strong local brand visibility within the education industry.

• Lead B2B outreach and maintain strategic relationships with schools, colleges, coaching centers, and corporate partners.

• Design, implement, and optimize digital marketing and online sales campaigns to generate quality leads and improve conversion ratios.

• Build, manage, and expand institutional partnerships, including coordination with British Council IELTS Exam Registration Centers.

• Lead, train, and monitor Business Development Managers (BDMs) by setting KPIs, reviewing performance, and driving new revenue opportunities.

• Train, supervise, and evaluate counselors to enhance sales effectiveness, service quality, and accurate CRM-based reporting.

• Develop and execute short- and long-term sales strategies, expansion plans, and operational improvements aligned with organizational objectives.