International Call Centre Supervisor
Job Description
Title: International Call Centre Supervisor
Company Name: Akij Group
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ A Level, O Level, HSC pass/ BBA/Hons'
∎ IELTS will be get more preference
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Telesales /Telemarketing/ Appointment setting for USA/Canada market.
∎ Manage large amounts of outbound calls to USA/ Canada customers in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customers enquirers, selling services/ products over telephone as per the instruction provided.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets
Additional Requirements:
∎ Age 18 to 27 years
∎ Must Be Excellent in English Speaking.
∎ Able to work at night shift.
∎ Experienced in MCA, Janitorial, Air duct campaigns will get preference
Salary:
∎ Negotiable
∎ Hourly Based
On time Payments
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Sales commission
∎ Weekly 2 holidays (Saturday & Sunday).
∎ Others benefit as per company policy
Application Deadline: 27 Feb 2021
Company Information:
∎ 15 Feb 2021
∎ Akij Group
∎ Address : Akij House, 198 Bir Uttam Mir Shawkat Sarak, Tejgaon, Dhaka-1208.
∎ Web : www.akij.net
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 27th Feb 2021
Similar Jobs
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Executive- Customer Care Centre
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relationship Executive - Team Lead
Customer Relation Manager
Scribe
Customer Relationship Officer(Female)
Customer Service Executive
Customer Service Representative
Customer Service Officer
Customer Support Specialist
Customer Service Representative
Executive (Customer Care and Audit Department)
Online Product Sales Agent / Sales Officer (SO)
Officer/Sr. Officer, Customer Service
Customer Service Officer
Facebook Group